Customer Service Jobs in Lexington, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Service Representative

  • Austin, IN (12 miles from Lexington, IN)
  • 6 hours ago
  • Austin, IN (12 miles from Lexington, IN)
  • 6 hours ago

Store 4700047: 714 W Main St, Austin, Indiana 47102 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • Sellersburg, IN (21 miles from Lexington, IN)
  • 19 hours ago
  • Sellersburg, IN (21 miles from Lexington, IN)
  • 19 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • La Grange, KY (20 miles from Lexington, IN)
  • 4 days ago
  • La Grange, KY (20 miles from Lexington, IN)
  • 4 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

BMV Customer Service Representative

  • Scottsburg, IN (14 miles from Lexington, IN)
  • 4 days ago
  • Scottsburg, IN (14 miles from Lexington, IN)
  • 4 days ago

In this role youll provide timely and accurate customer service....

Advertisement

Customer Service Representative, Aftternoons

  • Madison, IN (16 miles from Lexington, IN)
  • 7 days ago
  • Madison, IN (16 miles from Lexington, IN)
  • 7 days ago

Store 4702234: 1219 Clifty Dr, Madison, Indiana 47250 Availability - Shift/Days Evenings - Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Charlestown, IN (15 miles from Lexington, IN)
  • 7 days ago
  • Charlestown, IN (15 miles from Lexington, IN)
  • 7 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Carrollton, KY (21 miles from Lexington, IN)
  • 8 days ago
  • Carrollton, KY (21 miles from Lexington, IN)
  • 8 days ago

Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....

Retail Customer Service Cashier

  • Otisco, IN (10 miles from Lexington, IN)
  • 30+ days ago
  • Otisco, IN (10 miles from Lexington, IN)
  • 30+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - Patient Registration

  • North Vernon, IN (23 miles from Lexington, IN)
  • 30+ days ago
  • North Vernon, IN (23 miles from Lexington, IN)
  • 30+ days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Retail Customer Service Cashier

  • Memphis, IN (17 miles from Lexington, IN)
  • 60+ days ago
  • Memphis, IN (17 miles from Lexington, IN)
  • 60+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative (Part-Time)

  • Charlestown, IN (15 miles from Lexington, IN)
  • 90+ days ago
  • Charlestown, IN (15 miles from Lexington, IN)
  • 90+ days ago

Overview Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments...

Demographic Data for Lexington, IN

Moving to Lexington, IN? Find some basic demographic data about Lexington, IN below.


Local
National
4,398
29
Small

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Certificate in Public Health and Health Services
Join the fast-paced field of healthcare and make a difference in the lives of patients the world over. A Certificate in Public Health and Health Services can enhance your expertise, increase your...
Smart Service Welt – Data and Platform-Based Business Models
With this free online course, you’ll learn about the potential of smart services for business model innovation. You’ll also learn about key technological enablers for the implementation of smart...
Hootsuite Enterprise Platform Certification Course
In this course, you’ll develop the skills to use almost all Hootsuite products and features to their full potential–giving your social media efforts a serious efficiency boost and a major leg up...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Lexington, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Lexington, IN offer the following education background
High School or GED
34.9%
Bachelor's Degree
25.2%
Associate's Degree
15.9%
Vocational Degree or Certification
12.0%
Master's Degree
5.4%
Some College
4.2%
Some High School
1.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Lexington, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »