Customer Service Jobs in Merrillville, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Gary, IN (7 miles from Merrillville, IN)
- 1 day ago
- Gary, IN (7 miles from Merrillville, IN)
- 1 day ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - Temporary
- Calumet City, IL (15 miles from Merrillville, IN)
- 1 day ago
- Calumet City, IL (15 miles from Merrillville, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Midlothian, IL (24 miles from Merrillville, IN)
- 2 days ago
- Midlothian, IL (24 miles from Merrillville, IN)
- 2 days ago
We are looking for multi-talented, diligent, customer service agents to bring their own unique talents to our team....
- Griffith, IN (6 miles from Merrillville, IN)
- 4 days ago
- Griffith, IN (6 miles from Merrillville, IN)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 4 days ago
- Chicago Heights, IL (14 miles from Merrillville, IN)
- 4 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Chicago Heights, IL 60411 W hat you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Customer Service Representative, Afternoons
- Orland Hills, IL (24 miles from Merrillville, IN)
- 4 days ago
- Orland Hills, IL (24 miles from Merrillville, IN)
- 4 days ago
Store 4706793: 9390 W 171st St, Orland Hills, Illinois 60487 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Oak Forest, IL (24 miles from Merrillville, IN)
- 4 days ago
- Oak Forest, IL (24 miles from Merrillville, IN)
- 4 days ago
Store 4706823: 5600 W 159th St, Oak Forest, Illinois 60452 Availability - Shift/Days Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Market Client Service Representative
- Lansing, IL (13 miles from Merrillville, IN)
- 5 days ago
- Lansing, IL (13 miles from Merrillville, IN)
- 5 days ago
A Client Service Representative position is a key customer service position within the company....
Pharmacy Customer Service Associate
- Crown Point, IN (5 miles from Merrillville, IN)
- 6 days ago
- Crown Point, IN (5 miles from Merrillville, IN)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Beecher, IL (18 miles from Merrillville, IN)
- 7 days ago
- Beecher, IL (18 miles from Merrillville, IN)
- 7 days ago
Store 4701387: 901 Dixie Hwy, Beecher, Illinois 60401 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Westville, IN (21 miles from Merrillville, IN)
- 8 days ago
- Westville, IN (21 miles from Merrillville, IN)
- 8 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Representative
- Hazel Crest, IL (19 miles from Merrillville, IN)
- 9 days ago
- Hazel Crest, IL (19 miles from Merrillville, IN)
- 9 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative
- Valparaiso, IN (16 miles from Merrillville, IN)
- 10 days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 10 days ago
service experience Proficient in Microsoft Office Must be comfortable lifting up to 50lbs and sitting for extended periods of time Drug Screen Background check Benefits Available to Eligible Express...
Retail Customer Service Supervisor
- Valparaiso, IN (16 miles from Merrillville, IN)
- 13 days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 13 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Demographic Data for Merrillville, IN
Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Merrillville, IN
Highest Education Level
Customer Services in Merrillville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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