Customer Service Jobs in Michigan City, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Laporte, IN (7 miles from Michigan City, IN)
- 15 hours ago
- Laporte, IN (7 miles from Michigan City, IN)
- 15 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Lake Station, IN (21 miles from Michigan City, IN)
- 1 day ago
- Lake Station, IN (21 miles from Michigan City, IN)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Sr Customer Service Representative
- Laporte, IN (7 miles from Michigan City, IN)
- 4 days ago
- Laporte, IN (7 miles from Michigan City, IN)
- 4 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Pre-Licensed Customer Service Representative - Remote
- Valparaiso, IN (17 miles from Michigan City, IN)
- 9 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 9 days ago
Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....
Remote WorkCustomer Service Associate - Valparaiso
- Valparaiso, IN (17 miles from Michigan City, IN)
- 10 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 10 days ago
Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....
TEMPORARY - Customer Service Representative
- Michigan City, IN
- 11 days ago
- Michigan City, IN
- 11 days ago
Assist in generating reports related to order processing and customer service metrics as needed....
- La Porte, IN (7 miles from Michigan City, IN)
- 12 days ago
- La Porte, IN (7 miles from Michigan City, IN)
- 12 days ago
POSITION: Client Service Representative LOCATION: La Porte, IN SCHEDULE: Monday - Friday, 8:00AM-5:00PM CST About Firstsource Firstsource Solutions is a leading provider of customized Business...
12162 FT Customer Service Associate
- La Porte, IN (7 miles from Michigan City, IN)
- 16 days ago
- La Porte, IN (7 miles from Michigan City, IN)
- 16 days ago
Position Purpose: The Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting the overall success of the store....
12189 Seasonal: Customer Service Associate - 18+
- Michigan City, IN
- 20 days ago
- Michigan City, IN
- 20 days ago
Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
19154 Seasonal Customer Service Associate - 18+
- Michigan City, IN
- 27 days ago
- Michigan City, IN
- 27 days ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
Retail Customer Service Supervisor
- Valparaiso, IN (17 miles from Michigan City, IN)
- 45+ days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 45+ days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Valparaiso, IN (17 miles from Michigan City, IN)
- 28 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 28 days ago
service and/or office experience is preferred Excellent customer service skills; effective listening and communication Organization + time management skills Ability to analyze and solve problems effectively...
Customer Service Representative
- Westville, IN (8 miles from Michigan City, IN)
- 45+ days ago
- Westville, IN (8 miles from Michigan City, IN)
- 45+ days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
12176 Seasonal Customer Service Associate - 18+
- Walkerton, IN (24 miles from Michigan City, IN)
- 45+ days ago
- Walkerton, IN (24 miles from Michigan City, IN)
- 45+ days ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
Seasonal: Customer Service Associate
- La Porte, IN (7 miles from Michigan City, IN)
- 60+ days ago
- La Porte, IN (7 miles from Michigan City, IN)
- 60+ days ago
Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...
Demographic Data for Michigan City, IN
Moving to Michigan City, IN? Find some basic demographic data about Michigan City, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Michigan City, IN
Highest Education Level
Customer Services in Michigan City, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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