Customer Service Jobs in Michigan City, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

19154 Seasonal Customer Service Associate - 18+

  • Michigan City, IN
  • 7 days ago
  • Michigan City, IN
  • 7 days ago

Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...

Customer Service Representative

  • Westville, IN (8 miles from Michigan City, IN)
  • 9 days ago
  • Westville, IN (8 miles from Michigan City, IN)
  • 9 days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

Retail Customer Service Cashier

  • Michigan City, IN
  • 10 days ago
  • Michigan City, IN
  • 10 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative

  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 11 days ago
  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 11 days ago

service experience Proficient in Microsoft Office Must be comfortable lifting up to 50lbs and sitting for extended periods of time Drug Screen Background check Benefits Available to Eligible Express...

Customer Service Associate - Temporary

  • Michigan City, IN
  • 13 days ago
  • Michigan City, IN
  • 13 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 14 days ago
  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 14 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

12176 Seasonal Customer Service Associate - 18+

  • Walkerton, IN (24 miles from Michigan City, IN)
  • 20 days ago
  • Walkerton, IN (24 miles from Michigan City, IN)
  • 20 days ago

Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...

11981 Seasonal: Customer Service Associate

  • La Porte, IN (7 miles from Michigan City, IN)
  • 22 days ago
  • La Porte, IN (7 miles from Michigan City, IN)
  • 22 days ago

Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...

Seasonal: Customer Service Associate

  • La Porte, IN (7 miles from Michigan City, IN)
  • 30+ days ago
  • La Porte, IN (7 miles from Michigan City, IN)
  • 30+ days ago

Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...

Retail Customer Service Cashier

  • Michigan City, IN (2 miles from Michigan City, IN)
  • 45+ days ago
  • Michigan City, IN (2 miles from Michigan City, IN)
  • 45+ days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Sales & Customer Service Associate

  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 45+ days ago
  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 45+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for Michigan City, IN

Moving to Michigan City, IN? Find some basic demographic data about Michigan City, IN below.


Local
National
44,209
1,057
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Michigan City, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Michigan City, IN offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Michigan City, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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