Customer Service Jobs in Michigan City, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 17 Jobs

Pharmacy Customer Service Associate

  • Laporte, IN (7 miles from Michigan City, IN)
  • 15 hours ago
  • Laporte, IN (7 miles from Michigan City, IN)
  • 15 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Lake Station, IN (21 miles from Michigan City, IN)
  • 1 day ago
  • Lake Station, IN (21 miles from Michigan City, IN)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Sr Customer Service Representative

  • Laporte, IN (7 miles from Michigan City, IN)
  • 4 days ago
  • Laporte, IN (7 miles from Michigan City, IN)
  • 4 days ago

SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....

Pre-Licensed Customer Service Representative - Remote

  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 9 days ago
  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 9 days ago

Category :** **Customer Service/Support** **About TP** **Teleperformance is a global, digital business services company....

Remote Work

Customer Service Associate - Valparaiso

  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 10 days ago
  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 10 days ago

Requirements for Success: High school diploma or GED equivalent. 1 year of customer service experience....

TEMPORARY - Customer Service Representative

  • Michigan City, IN
  • 11 days ago
  • Michigan City, IN
  • 11 days ago

Assist in generating reports related to order processing and customer service metrics as needed....

Client Service Representative

  • La Porte, IN (7 miles from Michigan City, IN)
  • 12 days ago
  • La Porte, IN (7 miles from Michigan City, IN)
  • 12 days ago

POSITION: Client Service Representative LOCATION: La Porte, IN SCHEDULE: Monday - Friday, 8:00AM-5:00PM CST About Firstsource Firstsource Solutions is a leading provider of customized Business...

12162 FT Customer Service Associate

  • La Porte, IN (7 miles from Michigan City, IN)
  • 16 days ago
  • La Porte, IN (7 miles from Michigan City, IN)
  • 16 days ago

Position Purpose: The Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting the overall success of the store....

12189 Seasonal: Customer Service Associate - 18+

  • Michigan City, IN
  • 20 days ago
  • Michigan City, IN
  • 20 days ago

Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...

19154 Seasonal Customer Service Associate - 18+

  • Michigan City, IN
  • 27 days ago
  • Michigan City, IN
  • 27 days ago

Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...

Retail Customer Service Supervisor

  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 45+ days ago
  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 45+ days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative

  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 28 days ago
  • Valparaiso, IN (17 miles from Michigan City, IN)
  • 28 days ago

service and/or office experience is preferred Excellent customer service skills; effective listening and communication Organization + time management skills Ability to analyze and solve problems effectively...

Customer Service Representative

  • Westville, IN (8 miles from Michigan City, IN)
  • 45+ days ago
  • Westville, IN (8 miles from Michigan City, IN)
  • 45+ days ago

Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....

12176 Seasonal Customer Service Associate - 18+

  • Walkerton, IN (24 miles from Michigan City, IN)
  • 45+ days ago
  • Walkerton, IN (24 miles from Michigan City, IN)
  • 45+ days ago

Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...

Seasonal: Customer Service Associate

  • La Porte, IN (7 miles from Michigan City, IN)
  • 60+ days ago
  • La Porte, IN (7 miles from Michigan City, IN)
  • 60+ days ago

Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting...

Demographic Data for Michigan City, IN

Moving to Michigan City, IN? Find some basic demographic data about Michigan City, IN below.


Local
National
44,209
1,057
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Michigan City, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Michigan City, IN offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Michigan City, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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