Customer Service Jobs in Nappanee, IN
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Mishawaka, IN (15 miles from Nappanee, IN)
- 6 hours ago
- Mishawaka, IN (15 miles from Nappanee, IN)
- 6 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
BMV Customer Service Representative 2
- South Bend, IN (18 miles from Nappanee, IN)
- 9 hours ago
- South Bend, IN (18 miles from Nappanee, IN)
- 9 hours ago
Substitute for Customer Service Representatives as needed....
BMV Intermittent Customer Service Representative
- Warsaw, IN (17 miles from Nappanee, IN)
- 1 day ago
- Warsaw, IN (17 miles from Nappanee, IN)
- 1 day ago
Customer service experience. Top-notch communication skills. A high level of critical thinking and the ability to troubleshoot. Ability to process cash and card transactions....
Customer Service Representative
- South Bend, IN (21 miles from Nappanee, IN)
- 2 days ago
- South Bend, IN (21 miles from Nappanee, IN)
- 2 days ago
As a Customer Service Representative, you will serve as a key contact and liaison for customers to ensure their total satisfaction....
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Customer Service Representative
- Ligonier, IN (21 miles from Nappanee, IN)
- 3 days ago
- Ligonier, IN (21 miles from Nappanee, IN)
- 3 days ago
Customer Service Representative Job Category: Materials Control Requisition Number: CUSTO001425 ing Details ed: April 30, 2025 Full-Time On-site Locations Showing 1 location Ligonier, IN 46767, USA...
BMV Customer Service Representative
- Mishawaka, IN (15 miles from Nappanee, IN)
- 5 days ago
- Mishawaka, IN (15 miles from Nappanee, IN)
- 5 days ago
In this role you'll provide timely and accurate customer service....
BMV Customer Service Representative
- Mishawaka, IN (19 miles from Nappanee, IN)
- 7 days ago
- Mishawaka, IN (19 miles from Nappanee, IN)
- 7 days ago
In this role youll provide timely and accurate customer service....
Retail Customer Experience Associate, Tuttle Crossing - Full Time
- Mishawaka, IN (15 miles from Nappanee, IN)
- 7 days ago
- Mishawaka, IN (15 miles from Nappanee, IN)
- 7 days ago
Id : REQ_568833, Title : Retail Customer Experience Associate, Tuttle Crossing - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...562,...
Retail Customer Service Supervisor
- Elkhart, IN (19 miles from Nappanee, IN)
- 8 days ago
- Elkhart, IN (19 miles from Nappanee, IN)
- 8 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Pharmacy Customer Service Associate
- Warsaw, IN (17 miles from Nappanee, IN)
- 9 days ago
- Warsaw, IN (17 miles from Nappanee, IN)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Cashier
- Goshen, IN (11 miles from Nappanee, IN)
- 14 days ago
- Goshen, IN (11 miles from Nappanee, IN)
- 14 days ago
Job Functions: General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
BMV Customer Service Representative 2
- Goshen, IN (11 miles from Nappanee, IN)
- 15 days ago
- Goshen, IN (11 miles from Nappanee, IN)
- 15 days ago
Substitute for Customer Service Representatives as needed....
Retail Customer Service Cashier
- Plymouth, IN (17 miles from Nappanee, IN)
- 18 days ago
- Plymouth, IN (17 miles from Nappanee, IN)
- 18 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- South Bend, IN (21 miles from Nappanee, IN)
- 23 days ago
- South Bend, IN (21 miles from Nappanee, IN)
- 23 days ago
We are seeking a highly motivated Customer Service Rep to join our team at AMCON Distributing Company....
Amazon Locker+ Customer Service Associate
- Mishawaka, IN (15 miles from Nappanee, IN)
- 24 days ago
- Mishawaka, IN (15 miles from Nappanee, IN)
- 24 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...
Demographic Data for Nappanee, IN
Moving to Nappanee, IN? Find some basic demographic data about Nappanee, IN below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Nappanee, IN
Highest Education Level
Customer Services in Nappanee, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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