Customer Service Jobs in Shelbyville, IN

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 61 Jobs

Retail Customer Service Representative/Cashier

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • moments ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • moments ago

MICRO CENTER is currently seeking self-motivated, results driven RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS. for our NEW STORE OPENING in Indianapolis!...

Retail Customer Service Associate

  • Greenwood, IN (21 miles from Shelbyville, IN)
  • 10 hours ago
  • Greenwood, IN (21 miles from Shelbyville, IN)
  • 10 hours ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1101 Windhorst Way, Greenwood, IN...

Customer Service Representative

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 1 day ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 1 day ago

Strong interpersonal skills and customer service skills. Ability to effectively navigate a computer Customer Relationship Management application, related websites and support tools....

AP Customer Service Representative

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 1 day ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 1 day ago

Responsibilities Perform a variety of customer service functions. Handle customer service inquiries and problems. Provide orientation and education for various types of equipment to customers....

Customer Service Representative

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 1 day ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 1 day ago

['CVS Health', '3.2', 'Customer Service Representative', 'Apply on employer site', 'Apply now', 'Indianapolis, IN'][]...

Customer Service Associate - Entry Level

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 1 day ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 1 day ago

As we continue to expand, we are looking for a dedicated Customer Service Associate to join our fast-paced team....

Client Service Representative Nights Greenwood

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 3 days ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 3 days ago

Client Service Representative Nights Greenwood Indianapolis, IN Client Service Client Service Client Service Representative Facility: Veterinary Specialty and Emergency Care - South Schedule: Full...

Remote Customer Service Representative

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 3 days ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 3 days ago

Pearl Interactive Network Remote Customer Service Representative in Indianapolis , Indiana Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Customer Service & Retail Front Desk Associate - Store #124 - 566 S. Polk St

  • Greenwood, IN (21 miles from Shelbyville, IN)
  • 4 days ago
  • Greenwood, IN (21 miles from Shelbyville, IN)
  • 4 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Commercial, Customer Service Representative

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 4 days ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 4 days ago

To strengthen our motivated Customer Service Team at our plant in Indianapolis, IN we are looking for a highly competent Customer Service Representative....

Customer Service Representative I

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 5 days ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 5 days ago

Customer Service Representative I Indianapolis, IN, USA Req #407 Tuesday, March 11, 2025 Customer Service Representative Electrical Supply Indianapolis At Kirby Risk, a Customer Service Representative...

Customer Service Representative

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 6 days ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 6 days ago

We're looking for Customer Service Professionals for our Indianapolis, IN office. This role is for people who want to provide our policyholders the excellent customer service they want and need....

Call Center Customer Service Representative - Medical (remote)

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 6 days ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 6 days ago

WHAT WE DO:Meduit is seeking a remote Medical Customer Service Representative....

Remote Work

Customer Service Representative I - Mayor's Action Center

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 7 days ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 7 days ago

Position Summary The position of Customer Service Representative I (CSR I) is responsible for answering internal and external customer communication in a positive and professional manner....

Client Service Representative - All Pet Starting at $14 to $20/ Hour

  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 9 days ago
  • Indianapolis, IN (24 miles from Shelbyville, IN)
  • 9 days ago

Client Service Representative - All Pet Starting at $14 to $20/ Hour Indianapolis, IN Client Service Client Service Client Service Representative Facility: All Pet Express Health Care by Noah's...

Demographic Data for Shelbyville, IN

Moving to Shelbyville, IN? Find some basic demographic data about Shelbyville, IN below.


Local
National
28,401
674
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Engaging with Customers
Customer service is customer engagement. And as a customer service representative, you don't often get to see happy, smiling customers, excited by their new service, new device, new outfit, or new...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Shelbyville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Shelbyville, IN offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Shelbyville, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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