Customer Service Jobs in Altoona, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Newton, IA (22 miles from Altoona, IA)
- 11 hours ago
- Newton, IA (22 miles from Altoona, IA)
- 11 hours ago
Now Hiring: Customer Service Representative – Newton, IA!...
Customer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 16 hours ago
- Des Moines, IA (8 miles from Altoona, IA)
- 16 hours ago
first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...
Pharmacy Customer Service Associate
- Des Moines, IA (8 miles from Altoona, IA)
- 1 day ago
- Des Moines, IA (8 miles from Altoona, IA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Sales and Service (WFH)
- Des Moines, IA (8 miles from Altoona, IA)
- 1 day ago
- Des Moines, IA (8 miles from Altoona, IA)
- 1 day ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Remote WorkCustomer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 2 days ago
- Des Moines, IA (8 miles from Altoona, IA)
- 2 days ago
first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...
Customer Service Representative Nights and Weekend
- Ankeny, IA (7 miles from Altoona, IA)
- 3 days ago
- Ankeny, IA (7 miles from Altoona, IA)
- 3 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Ankeny, IA (7 miles from Altoona, IA)
- 3 days ago
- Ankeny, IA (7 miles from Altoona, IA)
- 3 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Dinner/Close Shift
- Johnston, IA (13 miles from Altoona, IA)
- 4 days ago
- Johnston, IA (13 miles from Altoona, IA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Success Representative (Spanish Bilingual)
- Des Moines, IA (8 miles from Altoona, IA)
- 4 days ago
- Des Moines, IA (8 miles from Altoona, IA)
- 4 days ago
Customer Success Representative (Spanish Bilingual) 3.7 3.7 out of 5 stars Des Moines, IA 50381 Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional...
Customer Service Representative
- Ankeny, IA (7 miles from Altoona, IA)
- 5 days ago
- Ankeny, IA (7 miles from Altoona, IA)
- 5 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative PT Afternoon
- Des Moines, IA (8 miles from Altoona, IA)
- 5 days ago
- Des Moines, IA (8 miles from Altoona, IA)
- 5 days ago
Click here: As a Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center....
Customer Service Representative
- Newton, IA (22 miles from Altoona, IA)
- 5 days ago
- Newton, IA (22 miles from Altoona, IA)
- 5 days ago
TEKsystems Customer Service Representative in Newton , Iowa Description Customer Service Specialists are responsible for learning and understanding the entire front-end process to ensure successful...
Customer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 5 days ago
- Des Moines, IA (8 miles from Altoona, IA)
- 5 days ago
Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...
- Urbandale, IA (8 miles from Altoona, IA)
- 6 days ago
- Urbandale, IA (8 miles from Altoona, IA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-Industrial Sales
- Des Moines, IA (8 miles from Altoona, IA)
- 6 days ago
- Des Moines, IA (8 miles from Altoona, IA)
- 6 days ago
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
Demographic Data for Altoona, IA
Moving to Altoona, IA? Find some basic demographic data about Altoona, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Altoona, IA
Highest Education Level
Customer Services in Altoona, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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