Customer Service Jobs in Altoona, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 1 hour ago
- Des Moines, IA (8 miles from Altoona, IA)
- 1 hour ago
What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Remote Inbound Customer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 5 hours ago
- Des Moines, IA (8 miles from Altoona, IA)
- 5 hours ago
Our Remote Inbound Customer Service Representative answers inbound calls from medical providers, patients and billing services to assist in explaining services and claims information....
Remote WorkCustomer Service Representative
- Urbandale, IA (8 miles from Altoona, IA)
- 17 hours ago
- Urbandale, IA (8 miles from Altoona, IA)
- 17 hours ago
Qualifications: High school diploma or GED is required. 1 - 2 years customer service experience preferred....
Customer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 17 hours ago
- Des Moines, IA (8 miles from Altoona, IA)
- 17 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 1 day ago
- Des Moines, IA (8 miles from Altoona, IA)
- 1 day ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
New Business Customer Service Representative
- Clive, IA (16 miles from Altoona, IA)
- 2 days ago
- Clive, IA (16 miles from Altoona, IA)
- 2 days ago
New Business Customer Service Representative Job details Posted 09 April 2025 Location Clive, IA Job type Permanent Reference 960582 Job description Job Summary: Dexian is seeking a New Business Customer...
Customer Service Associate - Temporary
- Des Moines, IA (8 miles from Altoona, IA)
- 2 days ago
- Des Moines, IA (8 miles from Altoona, IA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Ankeny, IA (7 miles from Altoona, IA)
- 2 days ago
- Ankeny, IA (7 miles from Altoona, IA)
- 2 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
Customer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 5 days ago
- Des Moines, IA (8 miles from Altoona, IA)
- 5 days ago
As a Customer Service Representative, you will be the first point of contact for our customers, both over the phone and through our website....
- Indianola, IA (24 miles from Altoona, IA)
- 5 days ago
- Indianola, IA (24 miles from Altoona, IA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Pharmacy Customer Service Associate
- Johnston, IA (13 miles from Altoona, IA)
- 7 days ago
- Johnston, IA (13 miles from Altoona, IA)
- 7 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Ankeny, IA (7 miles from Altoona, IA)
- 9 days ago
- Ankeny, IA (7 miles from Altoona, IA)
- 9 days ago
Duration : 06 Months (with a possibility of extension) Client : One of the largest Industrial Gases manufacturers Overview : We are looking for an Inbound Customer Service Representative & Outbound...
Retail Customer Service Specialist (Shared-Multiple Locations)
- Waukee, IA (20 miles from Altoona, IA)
- 12 days ago
- Waukee, IA (20 miles from Altoona, IA)
- 12 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Representative Nights and Weekend
- West Des Moines, IA (19 miles from Altoona, IA)
- 13 days ago
- West Des Moines, IA (19 miles from Altoona, IA)
- 13 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Bilingual Customer Service Representative
- Des Moines, IA (8 miles from Altoona, IA)
- 14 days ago
- Des Moines, IA (8 miles from Altoona, IA)
- 14 days ago
The Bilingual Customer Service Representative serves as the front line to our Spanish-speaking customers placing meal orders....
Demographic Data for Altoona, IA
Moving to Altoona, IA? Find some basic demographic data about Altoona, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Altoona, IA
Highest Education Level
Customer Services in Altoona, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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