Customer Service Jobs in Ames, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 2 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 2 days ago
The Customer Service Representative serves as the front line to our customers placing meal orders....
Pharmacy Customer Service Associate
- Johnston, IA (22 miles from Ames, IA)
- 7 days ago
- Johnston, IA (22 miles from Ames, IA)
- 7 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 9 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 9 days ago
Duration : 06 Months (with a possibility of extension) Client : One of the largest Industrial Gases manufacturers Overview : We are looking for an Inbound Customer Service Representative & Outbound...
Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 18 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 18 days ago
Service Description Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Inbound Customer Service Representative & Outbound Collector
- Ankeny, IA (21 miles from Ames, IA)
- 19 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 19 days ago
Service Scenarios....
- Johnston, IA (22 miles from Ames, IA)
- 20 days ago
- Johnston, IA (22 miles from Ames, IA)
- 20 days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours...
Customer Service Associate / Outfitter
- Ankeny, IA (21 miles from Ames, IA)
- 24 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 24 days ago
Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the outdoors and to supporting each other in achieving...
Phone Customer Service Representative
- Boone, IA (14 miles from Ames, IA)
- 25 days ago
- Boone, IA (14 miles from Ames, IA)
- 25 days ago
Service background or experience working with people Commitment Paid training: April 14- May 2 Monday - Friday 8am - 4pm Work Schedule Options: Monday - Friday 7:00 AM-3:00 PM Monday - Friday 8:00...
Sr Customer Service Representative
- Ankeny, IA (21 miles from Ames, IA)
- 25 days ago
- Ankeny, IA (21 miles from Ames, IA)
- 25 days ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Retail Customer Service Associate
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 4625 Se Delaware Avenue, Ankeny,...
Retail Customer Service Specialist (Shared-Multiple Locations)
- Ames, IA
- 30+ days ago
- Ames, IA
- 30+ days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Nights and Weekend
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
- Ankeny, IA (21 miles from Ames, IA)
- 45+ days ago
- Ankeny, IA (21 miles from Ames, IA)
- 45+ days ago
Works with the management team to react to customer service issues, customer complaints, and/or business opportunities....
Customer Service Representative
- Johnston, IA (22 miles from Ames, IA)
- 60+ days ago
- Johnston, IA (22 miles from Ames, IA)
- 60+ days ago
At Delta Dental of Iowa, Customer Service Representatives directly deliver the exceptional quality service we have been known for in our industry....
Demographic Data for Ames, IA
Moving to Ames, IA? Find some basic demographic data about Ames, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ames, IA
Highest Education Level
Customer Services in Ames, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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