Customer Service Jobs in Booneville, IA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 44 Jobs

Customer Service Representative

  • Des Moines, IA (16 miles from Booneville, IA)
  • 18 hours ago
  • Des Moines, IA (16 miles from Booneville, IA)
  • 18 hours ago

first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...

Pharmacy Customer Service Associate

  • Des Moines, IA (16 miles from Booneville, IA)
  • 1 day ago
  • Des Moines, IA (16 miles from Booneville, IA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Sales and Service (WFH)

  • Des Moines, IA (16 miles from Booneville, IA)
  • 1 day ago
  • Des Moines, IA (16 miles from Booneville, IA)
  • 1 day ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Remote Work

Part-Time Customer Service Associate - Adel, IA

  • Adel, IA (9 miles from Booneville, IA)
  • 2 days ago
  • Adel, IA (9 miles from Booneville, IA)
  • 2 days ago

Duties and Responsibilities P rovides customer service for all clients of Lincoln Savings Bank (LSB)....

Customer Service Representative

  • Des Moines, IA (16 miles from Booneville, IA)
  • 2 days ago
  • Des Moines, IA (16 miles from Booneville, IA)
  • 2 days ago

first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...

Customer Service Representative Nights and Weekend

  • Ankeny, IA (22 miles from Booneville, IA)
  • 3 days ago
  • Ankeny, IA (22 miles from Booneville, IA)
  • 3 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Representative

  • Ankeny, IA (22 miles from Booneville, IA)
  • 3 days ago
  • Ankeny, IA (22 miles from Booneville, IA)
  • 3 days ago

by providing a superior level of customer service to members, prospective members, and guests....

Customer Service Associate - Dinner/Close Shift

  • Johnston, IA (16 miles from Booneville, IA)
  • 4 days ago
  • Johnston, IA (16 miles from Booneville, IA)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Success Representative (Spanish Bilingual)

  • Des Moines, IA (16 miles from Booneville, IA)
  • 4 days ago
  • Des Moines, IA (16 miles from Booneville, IA)
  • 4 days ago

Customer Success Representative (Spanish Bilingual) 3.7 3.7 out of 5 stars Des Moines, IA 50381 Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional...

Customer Service Representative

  • Ankeny, IA (22 miles from Booneville, IA)
  • 5 days ago
  • Ankeny, IA (22 miles from Booneville, IA)
  • 5 days ago

Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...

Customer Service Representative PT Afternoon

  • Des Moines, IA (16 miles from Booneville, IA)
  • 5 days ago
  • Des Moines, IA (16 miles from Booneville, IA)
  • 5 days ago

Click here: As a Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center....

Customer Service Representative

  • Des Moines, IA (16 miles from Booneville, IA)
  • 5 days ago
  • Des Moines, IA (16 miles from Booneville, IA)
  • 5 days ago

Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...

Customer Service Associate

  • Urbandale, IA (15 miles from Booneville, IA)
  • 6 days ago
  • Urbandale, IA (15 miles from Booneville, IA)
  • 6 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative-Industrial Sales

  • Des Moines, IA (16 miles from Booneville, IA)
  • 6 days ago
  • Des Moines, IA (16 miles from Booneville, IA)
  • 6 days ago

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...

Customer Service Representative (Dispute Resolution) - Junior

  • West Des Moines, IA (7 miles from Booneville, IA)
  • 7 days ago
  • West Des Moines, IA (7 miles from Booneville, IA)
  • 7 days ago

Primary Location: USA-Des Moines Function: Function - Customer Service Schedule: Full time...

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Booneville, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Booneville, IA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Booneville, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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