Customer Service Jobs in Glenwood, IA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 29 Jobs

Customer Service Associate - Dinner/Close Shift

  • Bellevue, NE (11 miles from Glenwood, IA)
  • 21 hours ago
  • Bellevue, NE (11 miles from Glenwood, IA)
  • 21 hours ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate - Morning Shift

  • Council Bluffs, IA (16 miles from Glenwood, IA)
  • 21 hours ago
  • Council Bluffs, IA (16 miles from Glenwood, IA)
  • 21 hours ago

As the name suggests, your main priority is to provide great customer service....

Client Service Representative I - FT / Branch: Immanuel

  • Omaha, NE (19 miles from Glenwood, IA)
  • 21 hours ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 21 hours ago

Minimum of 6 months of customer service experience required....

Customer Service Representative

  • Omaha, NE (19 miles from Glenwood, IA)
  • 1 day ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Council Bluffs, IA (16 miles from Glenwood, IA)
  • 1 day ago
  • Council Bluffs, IA (16 miles from Glenwood, IA)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Driving

  • Omaha, NE (19 miles from Glenwood, IA)
  • 2 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 2 days ago

Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Client Service Representative

  • Omaha, NE (19 miles from Glenwood, IA)
  • 5 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 5 days ago

About this Opportunity: As a Client Service Representative, you will be responsible for maintaining high standards of customer service to assigned clients of Orion....

Group Enrollment Customer Service Representative Omaha, NE

  • Omaha, NE (19 miles from Glenwood, IA)
  • 5 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 5 days ago

We are seeking an adaptable and communicative professional to join our team as a Group Enrollment Customer Service Representative....

Retail Customer Service Associate

  • Omaha, NE (19 miles from Glenwood, IA)
  • 7 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative

  • Council Bluffs, IA (16 miles from Glenwood, IA)
  • 7 days ago
  • Council Bluffs, IA (16 miles from Glenwood, IA)
  • 7 days ago

Pipe is seeking a Customer Service Representative to join our team....

Administrative Assistant/Customer Service Representative

  • Omaha, NE (19 miles from Glenwood, IA)
  • 8 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 8 days ago

As a Administrative Assistant/Customer Service Representative at K-DESIGNERS, you are a key member of our Brand team....

Customer Service Representative I (7a-3:30p PT or 7:30a-4p PT)

  • Omaha, NE (19 miles from Glenwood, IA)
  • 9 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 9 days ago

About this Opportunity: As a Customer Service Representative, you will provide basic technical support and assistance to customers via e-mail, phone, or chat....

Customer Service Representative

  • Omaha, NE (19 miles from Glenwood, IA)
  • 12 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 12 days ago

The Customer Service Representative will report directly to the Branch Manager....

Retail Customer Service Cashier

  • Omaha, NE (19 miles from Glenwood, IA)
  • 17 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 17 days ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Customer Service Representative - REMOTE

  • Omaha, NE (19 miles from Glenwood, IA)
  • 21 days ago
  • Omaha, NE (19 miles from Glenwood, IA)
  • 21 days ago

Customer Services Representatives Remote Join our collaborative team where effort and work ethic get noticed....

Remote Work

Demographic Data for Glenwood, IA

Moving to Glenwood, IA? Find some basic demographic data about Glenwood, IA below.


Local
National
9,342
203
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Glenwood, IA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Glenwood, IA offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Glenwood, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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