Customer Service Jobs in Glenwood, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Morning & Lunch Shift
- Bellevue, NE (11 miles from Glenwood, IA)
- 1 day ago
- Bellevue, NE (11 miles from Glenwood, IA)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Omaha, NE (19 miles from Glenwood, IA)
- 1 day ago
- Omaha, NE (19 miles from Glenwood, IA)
- 1 day ago
Skills & Qualifications Minimum of an Associate's degree is required 2+ years of customer service experience in an office setting or with high volume inbound calls...
Customer Service Representative
- Omaha, NE (19 miles from Glenwood, IA)
- 4 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 4 days ago
Customer Service Representative At Helget Gas Products, we're redefining the customer experience!...
Pharmacy Customer Service Associate
- Council Bluffs, IA (16 miles from Glenwood, IA)
- 5 days ago
- Council Bluffs, IA (16 miles from Glenwood, IA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Omaha, NE (19 miles from Glenwood, IA)
- 5 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 5 days ago
As the name suggests, your main priority is to provide great customer service....
- Council Bluffs, IA (16 miles from Glenwood, IA)
- 5 days ago
- Council Bluffs, IA (16 miles from Glenwood, IA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Bilingual Customer Service Representative (SPANISH)
- Omaha, NE (19 miles from Glenwood, IA)
- 8 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 8 days ago
Customer Service Representative** **Location: Remote** **Terms: Full-time** **Pay: $16/hr** **Join Team Alorica** At Alorica, we're redefining what it means to be a global leader in customer service...
Loss Prevention Customer Service Associate II
- Omaha, NE (19 miles from Glenwood, IA)
- 8 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 8 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Omaha, NE (19 miles from Glenwood, IA)
- 8 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 8 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service Representative
- Omaha, NE (19 miles from Glenwood, IA)
- 13 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 13 days ago
Service Center Margaret Wallace JOB SUMMARY Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to...
Customer Service Representative
- Ralston, NE (21 miles from Glenwood, IA)
- 14 days ago
- Ralston, NE (21 miles from Glenwood, IA)
- 14 days ago
Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....
Customer Service Representative - Medical Data Entry
- Omaha, NE (19 miles from Glenwood, IA)
- 15 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 15 days ago
Responsibilities The position: We are looking for Customer Service agents to join a fast-paced and energetic customer service team that will help complete verification and data entry tasks....
Customer Service Representative
- Omaha, NE (19 miles from Glenwood, IA)
- 15 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 15 days ago
Skills and Abilities Excellent customer service skills include being competent, accurate, responsive and engaged....
Alaska Airlines Customer Service Agent - Part Time
- Omaha, NE (19 miles from Glenwood, IA)
- 16 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 16 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Delta Customer Service Agent - Full Time
- Omaha, NE (19 miles from Glenwood, IA)
- 16 days ago
- Omaha, NE (19 miles from Glenwood, IA)
- 16 days ago
This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...
Demographic Data for Glenwood, IA
Moving to Glenwood, IA? Find some basic demographic data about Glenwood, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Glenwood, IA
Highest Education Level
Customer Services in Glenwood, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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