Customer Service Jobs in Hiawatha, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 21 hours ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 21 hours ago
The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our business....
Pharmacy Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 7 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 11 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cedar Rapids, IA (9 miles from Hiawatha, IA)
- 25 days ago
- Cedar Rapids, IA (9 miles from Hiawatha, IA)
- 25 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
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Customer Service Representative
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 25 days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 25 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
LP Customer Service Associate II-#119
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 30+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Seasonal Retail/Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
Excellent customer service experience....
Retail Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 45+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 45+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2605 Blairs Ferry Rd Ne, Cedar Rapids...
Customer Service Representative
- North Liberty, IA (20 miles from Hiawatha, IA)
- 60+ days ago
- North Liberty, IA (20 miles from Hiawatha, IA)
- 60+ days ago
YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....
Retail Customer Service Specialist
- North Liberty, IA (20 miles from Hiawatha, IA)
- 60+ days ago
- North Liberty, IA (20 miles from Hiawatha, IA)
- 60+ days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Part-Time Retail / Customer Service
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 60+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 60+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience. Previous retail sales experience. Excellent customer service experience....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 60+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 60+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
Part-Time Retail/Customer Service Associate
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....
Customer Service Representative Weekends
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
- Cedar Rapids, IA (5 miles from Hiawatha, IA)
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Demographic Data for Hiawatha, IA
Moving to Hiawatha, IA? Find some basic demographic data about Hiawatha, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hiawatha, IA
Highest Education Level
Customer Services in Hiawatha, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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