Customer Service Jobs in Marion, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist
- Cedar Rapids, IA (6 miles from Marion, IA)
- 4 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 4 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Representative
- Cedar Rapids, IA (6 miles from Marion, IA)
- 1 day ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 1 day ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
- Cedar Rapids, IA (6 miles from Marion, IA)
- 5 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Cedar Rapids, IA (6 miles from Marion, IA)
- 7 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 7 days ago
Customer Service Representative Job Poster : Jobs Skills:Customer Service | Location: Cedar Rapids, Iowa, United States Of America Views:1 We currently have a part-time opportunity for a motivated and...
Customer Service Associate - Temporary
- Cedar Rapids, IA (6 miles from Marion, IA)
- 9 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 9 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- North Liberty, IA (20 miles from Marion, IA)
- 12 days ago
- North Liberty, IA (20 miles from Marion, IA)
- 12 days ago
YOUR PROFILE Education and Experience: 2+ years of experience in Customer Service, Customer Success, or a similar discipline....
Retail Customer Service Officer
- Morley, IA (17 miles from Marion, IA)
- 13 days ago
- Morley, IA (17 miles from Marion, IA)
- 13 days ago
General information Press space or enter keys to toggle section visibility Name Retail Customer Service Officer Site / Location Morley Post Office Ref # 12368162 Entity Australia Post Opening Date 25...
Retail Customer Service Specialist
- North Liberty, IA (20 miles from Marion, IA)
- 21 days ago
- North Liberty, IA (20 miles from Marion, IA)
- 21 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Store - Cedar Rapids, IA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Part Time Customer Service Associate
- Cedar Rapids, IA (6 miles from Marion, IA)
- 27 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 27 days ago
customer service....
Retail Customer Service Team Member
- Cedar Rapids, IA (6 miles from Marion, IA)
- 29 days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 29 days ago
Michaels Retail Customer Service Team Member in Cedar Rapids , Iowa Store - Cedar Rapids, IA Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Part-Time Retail / Customer Service
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience. Previous retail sales experience. Excellent customer service experience....
Full-Time Retail/Customer Service Associate
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and retail experience....
Part-Time Retail/Customer Service Associate
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and/or retail experience....
Seasonal Retail/Customer Service Associate
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
- Cedar Rapids, IA (6 miles from Marion, IA)
- 30+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience...
Demographic Data for Marion, IA
Moving to Marion, IA? Find some basic demographic data about Marion, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Marion, IA
Highest Education Level
Customer Services in Marion, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »