Customer Service Jobs in Mount Union, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative, PT Evenings W/ Weekends
- Burlington, IA (21 miles from Mount Union, IA)
- 9 hours ago
- Burlington, IA (21 miles from Mount Union, IA)
- 9 hours ago
Store 4706604: 421 N Main St, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Burlington, IA (21 miles from Mount Union, IA)
- 8 days ago
- Burlington, IA (21 miles from Mount Union, IA)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Overnights
- West Burlington, IA (18 miles from Mount Union, IA)
- 18 days ago
- West Burlington, IA (18 miles from Mount Union, IA)
- 18 days ago
Store 4706601: 1012 Maple Street, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, 2nd Shift
- Burlington, IA (21 miles from Mount Union, IA)
- 19 days ago
- Burlington, IA (21 miles from Mount Union, IA)
- 19 days ago
Store 4706601: 1012 Maple Street, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
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Customer Service Representative, Overnights
- Burlington, IA (21 miles from Mount Union, IA)
- 19 days ago
- Burlington, IA (21 miles from Mount Union, IA)
- 19 days ago
Store 4706601: 1012 Maple Street, Burlington, Iowa 52601 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
BRL Airport - PT Customer Service Agent
- Burlington, IA (21 miles from Mount Union, IA)
- 21 days ago
- Burlington, IA (21 miles from Mount Union, IA)
- 21 days ago
JOB TITLE: Airport Customer Service Agent - customer service & ramp DEPARTMENT: Customer Service REPORTS TO: Station Manager FLSA STATUS: Non-Exempt The Airport Customer Service Agent is our primary...
Demographic Data for Mount Union, IA
Moving to Mount Union, IA? Find some basic demographic data about Mount Union, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Mount Union, IA
Highest Education Level
Customer Services in Mount Union, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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