Customer Service Jobs in Newton, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative (Full-Time)
- Altoona, IA (22 miles from Newton, IA)
- 5 days ago
- Altoona, IA (22 miles from Newton, IA)
- 5 days ago
Paid holidays (8); paid vacation and personal days CSR, Customer Service, family, culture, LTL, transportation, customer oriented...
TEKsystems is hiring customer service representatives to join our clients team onsite in Newton, Iowa....
Customer Service Representative
- Marshalltown, IA (23 miles from Newton, IA)
- 21 days ago
- Marshalltown, IA (23 miles from Newton, IA)
- 21 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative Nights and Weekend
- Marshalltown, IA (23 miles from Newton, IA)
- 28 days ago
- Marshalltown, IA (23 miles from Newton, IA)
- 28 days ago
by providing a superior level of customer service to members, prospective members, and guests....
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Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - Temporary
- Altoona, IA (22 miles from Newton, IA)
- 60+ days ago
- Altoona, IA (22 miles from Newton, IA)
- 60+ days ago
Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....
Customer Service Representative
- Marshalltown, IA (23 miles from Newton, IA)
- 60+ days ago
- Marshalltown, IA (23 miles from Newton, IA)
- 60+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Demographic Data for Newton, IA
Moving to Newton, IA? Find some basic demographic data about Newton, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Newton, IA
Highest Education Level
Customer Services in Newton, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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