Customer Service Jobs in Perry, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Boone, IA (22 miles from Perry, IA)
- 4 days ago
- Boone, IA (22 miles from Perry, IA)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Part-Time Customer Service Associate - Adel, IA
- Adel, IA (14 miles from Perry, IA)
- 4 days ago
- Adel, IA (14 miles from Perry, IA)
- 4 days ago
Duties and Responsibilities P rovides customer service for all clients of Lincoln Savings Bank (LSB)....
Customer Service Associate - Dinner/Close Shift
- Johnston, IA (22 miles from Perry, IA)
- 7 days ago
- Johnston, IA (22 miles from Perry, IA)
- 7 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Clive, IA (23 miles from Perry, IA)
- 8 days ago
- Clive, IA (23 miles from Perry, IA)
- 8 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative
- Johnston, IA (22 miles from Perry, IA)
- 28 days ago
- Johnston, IA (22 miles from Perry, IA)
- 28 days ago
Customer Service Representative SGS_JOB_1034 Customer Support Iowa Customer Service Microsoft Office (Excel) Communication Skills Troubleshooting Contract - 03 Years (Possible Extension) The Customer...
Customer Service Representative
- Johnston, IA (22 miles from Perry, IA)
- 30+ days ago
- Johnston, IA (22 miles from Perry, IA)
- 30+ days ago
At Delta Dental of Iowa, Customer Service Representatives directly deliver the exceptional quality service we have been known for in our industry....
Retail Customer Service Cashier
- Clive, IA (23 miles from Perry, IA)
- 45+ days ago
- Clive, IA (23 miles from Perry, IA)
- 45+ days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Grimes, IA (19 miles from Perry, IA)
- 45+ days ago
- Grimes, IA (19 miles from Perry, IA)
- 45+ days ago
Expected Skills and Qualifications: 3+ years related experience and/or training in a non-retail customer service environment Familiar with standard concepts, practices and procedures related to customer...
Demographic Data for Perry, IA
Moving to Perry, IA? Find some basic demographic data about Perry, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Perry, IA
Highest Education Level
Customer Services in Perry, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »