Customer Service Jobs in Pleasant Valley, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Cashier
- Atkinson, IL (23 miles from Pleasant Valley, IA)
- 5 days ago
- Atkinson, IL (23 miles from Pleasant Valley, IA)
- 5 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Representative
- Clinton, IA (24 miles from Pleasant Valley, IA)
- 18 hours ago
- Clinton, IA (24 miles from Pleasant Valley, IA)
- 18 hours ago
Customer Service Representative Clinton, IA Description Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires...
Customer Service Representative
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 1 day ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 1 day ago
TEKsystems is seeking remote customer service representatives to join our clients team! Candidates must reside in one of the following states: Iowa, Illinois, Missouri, or Nebraska....
Customer Service Representative
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 6 days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 6 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Geneseo, IL (15 miles from Pleasant Valley, IA)
- 11 days ago
- Geneseo, IL (15 miles from Pleasant Valley, IA)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
70182-LP Customer Service Associate II-427
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 17 days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 17 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- East Moline, IL (3 miles from Pleasant Valley, IA)
- 24 days ago
- East Moline, IL (3 miles from Pleasant Valley, IA)
- 24 days ago
Customer Service Associate WALGREENS - 3.4 East Moline, IL Job Details Part-time $15.00 - $17.50 an hour 4 hours ago Qualifications Customer service English Cash register Entry level Full Job Description...
Retail Customer Service Specialist
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 30+ days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 30+ days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Customer Service Representative, PT 1st Shift
- Rock Island, IL (10 miles from Pleasant Valley, IA)
- 26 days ago
- Rock Island, IL (10 miles from Pleasant Valley, IA)
- 26 days ago
Store 4701230: 4423 11th St, Rock Island, Illinois 61201 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 30+ days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 30+ days ago
One to three years basic phone, customer service and/or call center experience preferred. Strong customer service focus/skills are a must....
Retail Customer Service Associate
- Silvis, IL (4 miles from Pleasant Valley, IA)
- 30+ days ago
- Silvis, IL (4 miles from Pleasant Valley, IA)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3887 Elmore Ave, Davenport, IA 52807...
Customer Service Representative Nights and Weekend
- Clinton, IA (24 miles from Pleasant Valley, IA)
- 30+ days ago
- Clinton, IA (24 miles from Pleasant Valley, IA)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative Days and Weekend Availability
- Moline, IL (6 miles from Pleasant Valley, IA)
- 45+ days ago
- Moline, IL (6 miles from Pleasant Valley, IA)
- 45+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Bilingual Customer Service Representative
- Milan, IL (14 miles from Pleasant Valley, IA)
- 45+ days ago
- Milan, IL (14 miles from Pleasant Valley, IA)
- 45+ days ago
Bilingual Customer Service Representative Group O is seeking a Bilingual (English/Spanish) Call Center Customer Service Representative responsible for efficient and courteous responses to customer questions...
E-Commerce Customer Service Associate
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 45+ days ago
- Davenport, IA (8 miles from Pleasant Valley, IA)
- 45+ days ago
E-COMMERCE CUSTOMER SERVICE ASSOCIATE Req #1081 Von Maur E-Commerce, Davenport, Iowa, United States of America Job Description Posted Friday, February 28, 2025 at 11:00 PM As an Ecommerce Customer Service...
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Pleasant Valley, IA
Highest Education Level
Customer Services in Pleasant Valley, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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