Customer Service Jobs in Shell Rock, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Specialist (Shared-Multiple Locations)
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 5 days ago
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 5 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Specialist
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 8 days ago
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 8 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Cashier
- Waterloo, IA (23 miles from Shell Rock, IA)
- 2 days ago
- Waterloo, IA (23 miles from Shell Rock, IA)
- 2 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
- Waterloo, IA (23 miles from Shell Rock, IA)
- 2 days ago
- Waterloo, IA (23 miles from Shell Rock, IA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Specialist
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 11 days ago
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 11 days ago
Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the stores sales goals....
Retail Customer Service Supervisor
- Waterloo, IA (23 miles from Shell Rock, IA)
- 13 days ago
- Waterloo, IA (23 miles from Shell Rock, IA)
- 13 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Waterloo, IA (23 miles from Shell Rock, IA)
- 13 days ago
- Waterloo, IA (23 miles from Shell Rock, IA)
- 13 days ago
is seeking a Customer Service Representative to assist customers both in person and over the phone....
Customer Service Representative
- Waterloo, IA (23 miles from Shell Rock, IA)
- 30+ days ago
- Waterloo, IA (23 miles from Shell Rock, IA)
- 30+ days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Seasonal Retail/Customer Service Associate
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 30+ days ago
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 30+ days ago
Excellent customer service experience....
Part-Time Retail / Customer Service
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 30+ days ago
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 30+ days ago
Our Florist and Gift store is seeking qualified applicants who have strong customer service and / or retail experience. Previous retail sales experience. Excellent customer service experience....
Retail- Customer Service Team Member
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 60+ days ago
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 60+ days ago
Store - CEDAR FALLS, IA Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Lead Customer Service Representative
- Waterloo, IA (23 miles from Shell Rock, IA)
- 60+ days ago
- Waterloo, IA (23 miles from Shell Rock, IA)
- 60+ days ago
If so, consider applying to join our motivated team as our Lead Customer Service Representative. Don't be fooled by the title. This is a position unlike any you've see before!...
Customer Service Representative Late afternoon to Evening
- Waterloo, IA (23 miles from Shell Rock, IA)
- 90+ days ago
- Waterloo, IA (23 miles from Shell Rock, IA)
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Customer Service Representative
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 90+ days ago
- Cedar Falls, IA (13 miles from Shell Rock, IA)
- 90+ days ago
Essential Duties and Responsibilities Customer Service Representative greets members, prospective members and guests, providing exceptional customer service....
Customer Service Representative
- Waterloo, IA (23 miles from Shell Rock, IA)
- 90+ days ago
- Waterloo, IA (23 miles from Shell Rock, IA)
- 90+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Demographic Data for Shell Rock, IA
Moving to Shell Rock, IA? Find some basic demographic data about Shell Rock, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Shell Rock, IA
Highest Education Level
Customer Services in Shell Rock, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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