Customer Service Jobs in Waukee, IA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 17 hours ago
- Des Moines, IA (13 miles from Waukee, IA)
- 17 hours ago
first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...
Pharmacy Customer Service Associate
- Des Moines, IA (13 miles from Waukee, IA)
- 1 day ago
- Des Moines, IA (13 miles from Waukee, IA)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - Sales and Service (WFH)
- Des Moines, IA (13 miles from Waukee, IA)
- 1 day ago
- Des Moines, IA (13 miles from Waukee, IA)
- 1 day ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Remote WorkPart-Time Customer Service Associate - Adel, IA
- Adel, IA (9 miles from Waukee, IA)
- 2 days ago
- Adel, IA (9 miles from Waukee, IA)
- 2 days ago
Duties and Responsibilities P rovides customer service for all clients of Lincoln Savings Bank (LSB)....
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 2 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 2 days ago
first call resolution Perform moderately complex customer support tasks Receive direction from customer service supervisor and escalate non-routine questions Interact with customer service team on...
Customer Service Representative Nights and Weekend
- Ankeny, IA (17 miles from Waukee, IA)
- 3 days ago
- Ankeny, IA (17 miles from Waukee, IA)
- 3 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative
- Ankeny, IA (17 miles from Waukee, IA)
- 3 days ago
- Ankeny, IA (17 miles from Waukee, IA)
- 3 days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Associate - Dinner/Close Shift
- Johnston, IA (11 miles from Waukee, IA)
- 4 days ago
- Johnston, IA (11 miles from Waukee, IA)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Success Representative (Spanish Bilingual)
- Des Moines, IA (13 miles from Waukee, IA)
- 4 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 4 days ago
Customer Success Representative (Spanish Bilingual) 3.7 3.7 out of 5 stars Des Moines, IA 50381 Position Overview: The Contact Center Agent (1.5 Role) is responsible for providing exceptional...
Customer Service Representative
- Ankeny, IA (17 miles from Waukee, IA)
- 5 days ago
- Ankeny, IA (17 miles from Waukee, IA)
- 5 days ago
Summary The Customer Service Representative (CSR) provides high quality patient-focused services to ensure that the individual needs and desires of the patients customer services encounter are met,...
Customer Service Representative PT Afternoon
- Des Moines, IA (13 miles from Waukee, IA)
- 5 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 5 days ago
Click here: As a Customer Service Rep, you will provide coverage for the MercyOne Des Moines call center....
Customer Service Representative
- Des Moines, IA (13 miles from Waukee, IA)
- 5 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 5 days ago
Company Description RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the...
- Urbandale, IA (12 miles from Waukee, IA)
- 6 days ago
- Urbandale, IA (12 miles from Waukee, IA)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative-Industrial Sales
- Des Moines, IA (13 miles from Waukee, IA)
- 6 days ago
- Des Moines, IA (13 miles from Waukee, IA)
- 6 days ago
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
Customer Service Representative (Dispute Resolution) - Junior
- West Des Moines, IA (9 miles from Waukee, IA)
- 7 days ago
- West Des Moines, IA (9 miles from Waukee, IA)
- 7 days ago
Primary Location: USA-Des Moines Function: Function - Customer Service Schedule: Full time...
Demographic Data for Waukee, IA
Moving to Waukee, IA? Find some basic demographic data about Waukee, IA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Waukee, IA
Highest Education Level
Customer Services in Waukee, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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