Customer Service Jobs in Kansas

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 90 Jobs

Inbound Customer Service Agent

  • Wichita, KS
  • 11 days ago
  • Wichita, KS
  • 11 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Agent (Mid-Shift)

  • Wichita, KS
  • 90+ days ago
  • Wichita, KS
  • 90+ days ago

We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....

Customer Service Agent Wichita, KS

  • Wichita, KS
  • 90+ days ago
  • Wichita, KS
  • 90+ days ago

We are looking for customer service agents in the Wichita, KS area to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public...

Customer Service Representative (Part-Time)

  • Wichita, KS
  • 90+ days ago
  • Wichita, KS
  • 90+ days ago

We are looking for part-time customer service agents to join our rapidly growing team!...

Customer Service Representative (Nights)

  • Wichita, KS
  • 90+ days ago
  • Wichita, KS
  • 90+ days ago

We are looking for customer service agents to join our rapidly growing team on the night shift!...

Customer Experience Associate - Medicaid

  • Topeka, KS
  • 7 days ago
  • Topeka, KS
  • 7 days ago

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our...

Customer Service Representative

  • Wichita, KS
  • 11 days ago
  • Wichita, KS
  • 11 days ago

This position supports customer service, technical support, and customer sales interactions....

Customer Service Agent (Weekend)

  • Wichita, KS
  • 90+ days ago
  • Wichita, KS
  • 90+ days ago

We are looking for customer service agents to support inbound customer service, help desk, technical support, and back-office processing representatives for commercial and public sector positions....

Customer Service Representative 2nd Shift

  • Dodge City, KS
  • 6 hours ago
  • Dodge City, KS
  • 6 hours ago

service to both internal and external customers....

Customer Service Associate - Temporary

  • McPherson, KS
  • 6 hours ago
  • McPherson, KS
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Healthcare Customer Service Representative - Topeka, KS - Remote

  • Topeka, KS
  • 8 hours ago
  • Topeka, KS
  • 8 hours ago

Two or more years of inbound telephone customer service with strong organizational, analytical, critical thinking, and customer service skills, along with an exceptional attention to detail....

Remote Work

Customer Service Associate

  • Gardner, KS
  • 14 hours ago
  • Gardner, KS
  • 14 hours ago

. + Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact,...

Pharmacy Customer Service Representative - (Leawood, KS)

  • Overland Park, KS
  • 14 hours ago
  • Overland Park, KS
  • 14 hours ago

The main responsibility of the Customer Service Representative is to correspond with patients, caregivers and team members....

Pharmacy Customer Service Associate

  • Newton, KS
  • 1 day ago
  • Newton, KS
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Associate II

  • Merriam, KS
  • 1 day ago
  • Merriam, KS
  • 1 day ago

QUALIFICATIONS • 1 year sales or customer service experience preferred • High School Diploma or equivalent...

Demographic Data for Kansas

Moving to Kansas? Find some basic demographic data about Kansas below.


Local
National
2,937,772
74,336

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Kansas

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kansas offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kansas
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »