Customer Service Jobs in Kentucky

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 118 Jobs

Customer Service Associate - Temporary

  • Florence, KY
  • 6 hours ago
  • Florence, KY
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Shelbyville, KY
  • 6 hours ago
  • Shelbyville, KY
  • 6 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Radcliff, KY
  • 1 day ago
  • Radcliff, KY
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

  • Shively, KY
  • 2 days ago
  • Shively, KY
  • 2 days ago

As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure...

Customer Service Associate

  • Campbellsburg, KY
  • 4 days ago
  • Campbellsburg, KY
  • 4 days ago

Outstanding customer service skills, with a focus on providing a positive experience. Strong organizational skills and attention to detail, ensuring accuracy in all tasks....

Customer Relations Specialist

  • Lexington, KY
  • 4 days ago
  • Lexington, KY
  • 4 days ago

Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that’s counting on you....

Customer Service Representative

  • Pine Mountain, KY
  • 4 days ago
  • Pine Mountain, KY
  • 4 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Serves as a coach or mentor and may serve as a trainer to the customer service team....

Customer Service Representative (Loan Consultant II)

  • Louisville, KY
  • 4 days ago
  • Louisville, KY
  • 4 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Client Relations Associate

  • Erlanger, KY
  • 4 days ago
  • Erlanger, KY
  • 4 days ago

Provide customer service to internal and external stakeholders and recognize what needs to be completed to meet customer needs. Demonstrate flexibility and responsiveness to customers....

Pharmacy Customer Service Associate

  • Brwnsboro Vlg, KY
  • 5 days ago
  • Brwnsboro Vlg, KY
  • 5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Summer Customer Service Representative Float - Cherry Grove

  • Bellevue, KY
  • 5 days ago
  • Bellevue, KY
  • 5 days ago

Cash handling and customer service experience preferred....

Customer Service Representative

  • Louisville, KY
  • 6 days ago
  • Louisville, KY
  • 6 days ago

Insight Global is currently hiring a Customer Service Representative to assist a leading insurance agency based in Louisville, Kentucky....

Customer Service Representative (Loan Consultant II)

  • Louisville, KY
  • 6 days ago
  • Louisville, KY
  • 6 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate (Full-time)

  • Bowling Green, KY
  • 8 days ago
  • Bowling Green, KY
  • 8 days ago

Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers....

Demographic Data for Kentucky

Moving to Kentucky? Find some basic demographic data about Kentucky below.


Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
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Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Kentucky

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kentucky offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kentucky
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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