Customer Service Jobs in Kentucky

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 108 Jobs

Customer Service Representative - PT

  • Hebron, KY
  • 4 days ago
  • Hebron, KY
  • 4 days ago

service....

Customer Service Associate

  • Hebron, KY
  • 45+ days ago
  • Hebron, KY
  • 45+ days ago

Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...

Customer Service Representative

  • Louisville, KY
  • moments ago
  • Louisville, KY
  • moments ago

What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see....

Customer Service Representative - Bilingual(Spanish)

  • Louisville, KY
  • 11 hours ago
  • Louisville, KY
  • 11 hours ago

This may include phone and email response, inbound call customer service, walkup customer service and inbound mail response....

Customer Service Associate Job

  • Nicholasville, KY
  • 11 hours ago
  • Nicholasville, KY
  • 11 hours ago

Bring JOY to YOUR Journey and apply today for our part-time Customer Service Associate position!...

Customer Service Representative (Loan Consultant I)

  • Florence, KY
  • 22 hours ago
  • Florence, KY
  • 22 hours ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 0-2 years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work with...

Customer Service Representative

  • Radcliff, KY
  • 22 hours ago
  • Radcliff, KY
  • 22 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Flatwoods, KY
  • 23 hours ago
  • Flatwoods, KY
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Morgantown, KY
  • 23 hours ago
  • Morgantown, KY
  • 23 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Cashier

  • Shepherdsville, KY
  • 23 hours ago
  • Shepherdsville, KY
  • 23 hours ago

Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....

Front Desk Sales & Customer Service Associate

  • Florence, KY
  • 1 day ago
  • Florence, KY
  • 1 day ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative - John Rowan

  • Bardstown, KY
  • 1 day ago
  • Bardstown, KY
  • 1 day ago

Cash handling and customer service experience preferred....

Part Time Customer Service Associate

  • Lexington, KY
  • 2 days ago
  • Lexington, KY
  • 2 days ago

customer service....

Retail Customer Service Team Member Part-Time

  • Newport, KY
  • 2 days ago
  • Newport, KY
  • 2 days ago

Store - CIN-NEWPORT, KY Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Call Center Customer Service Agent-5

  • Newport, KY
  • 3 days ago
  • Newport, KY
  • 3 days ago

This role will require a high level of professionalism and the ability to provide world class customer service when speaking with customers....

Demographic Data for Kentucky

Moving to Kentucky? Find some basic demographic data about Kentucky below.


Local
National
4,513,190
91,158

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Kentucky

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Kentucky offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Kentucky
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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