Customer Service Jobs in Covington, LA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
The Customer Service Specialist is also responsible for maintaining accurate records of customer interactions and ensuring that all issues are resolved to the customer's satisfaction....
Remote WorkLead Customer Service Representative, Full or Part Time
- Ponchatoula, LA (16 miles from Covington, LA)
- 2 days ago
- Ponchatoula, LA (16 miles from Covington, LA)
- 2 days ago
Store 2723762: 15389 Hwy 22, Ponchatoula, Louisiana 70454 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Abita Springs, LA (11 miles from Covington, LA)
- 2 days ago
- Abita Springs, LA (11 miles from Covington, LA)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Sales & Customer Service Associate- Full Time
- Slidell, LA (23 miles from Covington, LA)
- 10 days ago
- Slidell, LA (23 miles from Covington, LA)
- 10 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Customer Service Representative
- Slidell, LA (23 miles from Covington, LA)
- 10 days ago
- Slidell, LA (23 miles from Covington, LA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Pharmacy Customer Service Associate
- Slidell, LA (23 miles from Covington, LA)
- 13 days ago
- Slidell, LA (23 miles from Covington, LA)
- 13 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Hammond, LA (19 miles from Covington, LA)
- 15 days ago
- Hammond, LA (19 miles from Covington, LA)
- 15 days ago
Store 2709732: 1920 SW Railroad Ave, Hammond, Louisiana 70403 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Hammond, LA (19 miles from Covington, LA)
- 23 days ago
- Hammond, LA (19 miles from Covington, LA)
- 23 days ago
service....
Lead Customer Service Representative
- Slidell, LA (23 miles from Covington, LA)
- 30+ days ago
- Slidell, LA (23 miles from Covington, LA)
- 30+ days ago
Store 2704487: 1900 Shortcut Hwy, Slidell, Louisiana 70458 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
by providing a superior level of customer service to members, prospective members, and guests....
Customer Service Representative - Hammond
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
- Hammond, LA (19 miles from Covington, LA)
- 30+ days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Collaborates with a team of customer service representatives to meet overall call center objectives and enhance the customer service function to exceed our customers' expectations....
Customer Service Representative / Physical Therapy Technician
- Covington, LA
- 45+ days ago
- Covington, LA
- 45+ days ago
service....
- Mandeville, LA (8 miles from Covington, LA)
- 45+ days ago
- Mandeville, LA (8 miles from Covington, LA)
- 45+ days ago
Job Title: Customer Service Associate Location: Retail Grocery Location Position Overview The customer service associate will increase customer confidence and loyalty by providing accurate, fast and...
Demographic Data for Covington, LA
Moving to Covington, LA? Find some basic demographic data about Covington, LA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Covington, LA
Highest Education Level
Customer Services in Covington, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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