Customer Service Jobs in Franklin, LA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- New Iberia, LA (20 miles from Franklin, LA)
- 14 days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 14 days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...
Customer Service Representative - New Iberia
- New Iberia, LA (20 miles from Franklin, LA)
- 17 days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 17 days ago
The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....
Customer Service Representative Nights and Weekend
- New Iberia, LA (20 miles from Franklin, LA)
- 18 days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 18 days ago
Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...
- New Iberia, LA (20 miles from Franklin, LA)
- 30+ days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 30+ days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative: New Iberia, LA
- New Iberia, LA (20 miles from Franklin, LA)
- 60+ days ago
- New Iberia, LA (20 miles from Franklin, LA)
- 60+ days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
Demographic Data for Franklin, LA
Moving to Franklin, LA? Find some basic demographic data about Franklin, LA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Franklin, LA
Highest Education Level
Customer Services in Franklin, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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