Customer Service Jobs in Lafayette, LA
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- New Iberia, LA (24 miles from Lafayette, LA)
- 8 hours ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 8 hours ago
We are hiring immediately for a CUSTOMER SERVICE REPRESENTATIVE - a role that will help us to power progress for our customers. Why Aggreko? Here are some of the benefits and rewards....
Acadian Client Services has an immediate opening for a Customer Service Representative to join their team. Job Location: Lafayette, LA - This position is based in the office....
Customer Service Representative, Full or Part Time
- Lafayette, LA
- 2 days ago
- Lafayette, LA
- 2 days ago
Store 2706838: 3332 W Pinhook Rd, Lafayette, Louisiana 70508 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Retail Customer Service Cashier
- Duson, LA (11 miles from Lafayette, LA)
- 3 days ago
- Duson, LA (11 miles from Lafayette, LA)
- 3 days ago
Job Functions : General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs....
Customer Service Associate - Morning Shift
- Opelousas, LA (21 miles from Lafayette, LA)
- 3 days ago
- Opelousas, LA (21 miles from Lafayette, LA)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Opelousas, LA (21 miles from Lafayette, LA)
- 5 days ago
- Opelousas, LA (21 miles from Lafayette, LA)
- 5 days ago
In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business....
Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....
- New Iberia, LA (24 miles from Lafayette, LA)
- 7 days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 7 days ago
The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....
Customer Service Representative
- Saint Martinville, LA (20 miles from Lafayette, LA)
- 10 days ago
- Saint Martinville, LA (20 miles from Lafayette, LA)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Sales (Hybrid)
- Lafayette, LA
- 12 days ago
- Lafayette, LA
- 12 days ago
As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....
Customer Service Representative: New Iberia, LA
- New Iberia, LA (24 miles from Lafayette, LA)
- 23 days ago
- New Iberia, LA (24 miles from Lafayette, LA)
- 23 days ago
We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Crowley, LA (24 miles from Lafayette, LA)
- 30+ days ago
- Crowley, LA (24 miles from Lafayette, LA)
- 30+ days ago
This role requires excellent customer service skills and the ability to manage front desk responsibilities efficiently....
Customer Service Representative - Opelousas, LA
- Opelousas, LA (21 miles from Lafayette, LA)
- 30+ days ago
- Opelousas, LA (21 miles from Lafayette, LA)
- 30+ days ago
Join the 1 st Franklin team as a Customer Service Representative....
Demographic Data for Lafayette, LA
Moving to Lafayette, LA? Find some basic demographic data about Lafayette, LA below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Lafayette, LA
Highest Education Level
Customer Services in Lafayette, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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