Customer Service Jobs in Monroe, LA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-8 of 8 Jobs

Sales & Customer Service Associate

  • Monroe, LA
  • 13 days ago
  • Monroe, LA
  • 13 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Sales & Customer Service Associate Full Time

  • Monroe, LA
  • 13 days ago
  • Monroe, LA
  • 13 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Customer Service Representative

  • Bastrop, LA (24 miles from Monroe, LA)
  • 15 days ago
  • Bastrop, LA (24 miles from Monroe, LA)
  • 15 days ago

Store 2723452: 1514 E Madison Ave, Bastrop, Louisiana 71220 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Pharmacy Customer Service Associate

  • West Monroe, LA (5 miles from Monroe, LA)
  • 17 days ago
  • West Monroe, LA (5 miles from Monroe, LA)
  • 17 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Customer Accounts Advisor

  • Monroe, LA
  • 19 days ago
  • Monroe, LA
  • 19 days ago

service....

Retail Customer Service Associate

  • Monroe, LA
  • 30+ days ago
  • Monroe, LA
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 5400 I20 Frontage Rd, Monroe, LA...

Part-Time Ramp and Customer Service Agent

  • Monroe, LA
  • 90+ days ago
  • Monroe, LA
  • 90+ days ago

As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passengers trip....

Customer Service Representative: Monroe, LA

  • Monroe, LA
  • 90+ days ago
  • Monroe, LA
  • 90+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: Monroe, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Demographic Data for Monroe, LA

Moving to Monroe, LA? Find some basic demographic data about Monroe, LA below.


Local
National
87,639
2,522
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

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Salary for Customer Service Jobs in Monroe, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Monroe, LA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Monroe, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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