Customer Service Jobs in New Iberia, LA

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 19 Jobs

Customer Service Representative

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 3 hours ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 3 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative - Resupply

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 7 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 7 days ago

Essential Job Duties and Responsibilities: Learns and maintains knowledge of current patient database and billing system Has proper phone etiquette and represents VieMed in a professional manner...

Customer Service Representative

  • New Iberia, LA
  • 10 days ago
  • New Iberia, LA
  • 10 days ago

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Wellness resources Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part...

Customer Service Representative - New Iberia

  • New Iberia, LA
  • 13 days ago
  • New Iberia, LA
  • 13 days ago

The heart of Tower Loan lies with our Customer Service Representative! Our representatives provide the best experience to our customers to earn their continued business....

Customer Accounts Advisor

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 14 days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 14 days ago

service....

Customer Service Representative Nights and Weekend

  • New Iberia, LA
  • 14 days ago
  • New Iberia, LA
  • 14 days ago

Benefits: Employee discounts Flexible schedule Free uniforms Opportunity for advancement Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor...

Pharmacy Customer Service Associate

  • New Iberia, LA
  • 23 days ago
  • New Iberia, LA
  • 23 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Sales (Hybrid)

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago

As a member of our team, you'll redefine customer service, creating meaningful connections with each customer....

Customer Service Associate - Morning Shift

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative Nights and Weekend

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 60+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 60+ days ago

experience by providing a superior level of customer service to members, prospective members, and guests....

Retail Customer Service Associate

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 3222 Ambassador Caffery Pkwy, Lafayette...

Customer Service Representative

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 30+ days ago

Benefits: Dental insurance Health insurance Opportunity for advancement Vision insurance About the Role: Join our team at Restoration Pros in Lafayette, LA as a Customer Service Representative....

Customer Service Associate

  • New Iberia, LA
  • 30+ days ago
  • New Iberia, LA
  • 30+ days ago

The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance with an emphasis on accurate register operation & Ollie's Army proficiency....

Customer Service Representative: New Iberia, LA

  • New Iberia, LA
  • 45+ days ago
  • New Iberia, LA
  • 45+ days ago

We are looking for the Best of the Best Full-Time Customer Service Representative: New Iberia, LA Do you have a passion for helping people? Are you always looking for a better way of doing things?...

Sales & Customer Service Associate

  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago
  • Lafayette, LA (24 miles from New Iberia, LA)
  • 45+ days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Demographic Data for New Iberia, LA

Moving to New Iberia, LA? Find some basic demographic data about New Iberia, LA below.


Local
National
58,602
1,340
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in New Iberia, LA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in New Iberia, LA offer the following education background
High School or GED
35.4%
Bachelor's Degree
24.9%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in New Iberia, LA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Related Career Advice Articles

two retail store workers holding a hiring sign
Ace Your Retail Job Interview: Master These Common Retail Interview Questions

Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.

Read article »
Hardware store employee smiling next to merchandise
The Evolution of Retail: Employment Opportunities for 2017 & Beyond

If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.

Read article »
seasonal retail employee using an ipad
How a Seasonal Retail Job Can Boost Your Career

Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.

Read article »