Customer Service Jobs in Augusta, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Fairfield, ME (20 miles from Augusta, ME)
- 7 hours ago
- Fairfield, ME (20 miles from Augusta, ME)
- 7 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
**Required Skills:**- 3+ years\' experience in a customer service role- Must be comfortable providing support over the phone to customers, sales, and field operation teams- Corresponding with clients...
Pharmacy Customer Service Associate
- Gardiner, ME (13 miles from Augusta, ME)
- 6 days ago
- Gardiner, ME (13 miles from Augusta, ME)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
ESSENTIAL RESPONSIBILITIES + Engages with customers in a confident and compelling manner, performing the full range of customer service duties and responsibilities, as assigned. + Strives to resolve...
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Customer Service Representative
- Waterville, ME (14 miles from Augusta, ME)
- 15 days ago
- Waterville, ME (14 miles from Augusta, ME)
- 15 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Bilingual Spanish Customer Service Representative - Remote
- Augusta, ME
- 16 days ago
- Augusta, ME
- 16 days ago
This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote WorkThis position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....
Remote Work- Waterville, ME (14 miles from Augusta, ME)
- 19 days ago
- Waterville, ME (14 miles from Augusta, ME)
- 19 days ago
service....
Customer Service Representative
- Greene, ME (24 miles from Augusta, ME)
- 30+ days ago
- Greene, ME (24 miles from Augusta, ME)
- 30+ days ago
Store 4707120: 748 Rt 202, Greene, Maine 04236 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative....
at Wolters Kluwer in Augusta, Maine, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across the country....
Customer Service Representative
- Greene, ME (24 miles from Augusta, ME)
- 30+ days ago
- Greene, ME (24 miles from Augusta, ME)
- 30+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
We are seeking individuals with excellent communication and customer service skills....
- Waterville, ME (14 miles from Augusta, ME)
- 30+ days ago
- Waterville, ME (14 miles from Augusta, ME)
- 30+ days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Lead Customer Service Representative, Full or Part Time
- Fairfield, ME (20 miles from Augusta, ME)
- 60+ days ago
- Fairfield, ME (20 miles from Augusta, ME)
- 60+ days ago
Store 4707082: 204 Center Rd, Fairfield, Maine 04937 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Augusta, ME
Moving to Augusta, ME? Find some basic demographic data about Augusta, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Augusta, ME
Highest Education Level
Customer Services in Augusta, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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