Customer Service Jobs in Augusta, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Behavioral Health (Monday-Friday 10:30AM-7:00PM EST)
- Augusta, ME
- 1 day ago
- Augusta, ME
- 1 day ago
Position Summary CVS Aetna has an opportunity available for a full time Customer Service Representative in the Behavioral Health team....
Customer Service Representative (CSR)
- Bowdoinham, ME (24 miles from Augusta, ME)
- 1 day ago
- Bowdoinham, ME (24 miles from Augusta, ME)
- 1 day ago
Responsibilities may include, but not limited to: Attend training and Customer Service meetings....
Customer Service Representative
- Waterville, ME (14 miles from Augusta, ME)
- 2 days ago
- Waterville, ME (14 miles from Augusta, ME)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Responsibilities may include, but not limited to: Attend training and Customer Service meetings....
/18968/363f075f-c1dd-41b5-93de-89adf9708427.png&z=8&s=RTL&ih_t=5%2F25%2F2025+3%3A18%3A29+AM&utm_medium=internal%20referrer&utm_campaign=internal---online-course-library&utm_content=ihire&utm_term=sf_serp_searchresults_position_5&dt=Desktop)
Customer Service Representative- Waterville, ME
- Waterville, ME (14 miles from Augusta, ME)
- 3 days ago
- Waterville, ME (14 miles from Augusta, ME)
- 3 days ago
An interest and experience in customer service and a working knowledge of Windows are essential for this position....
Pharmacy Customer Service Associate
- Winthrop, ME (12 miles from Augusta, ME)
- 4 days ago
- Winthrop, ME (12 miles from Augusta, ME)
- 4 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
at Vontier in Augusta, Maine, United States Job Description Shift: 10:00 AM 6:30 PM ( Training hours are 9am-5:30pm EST for the first 4 weeks. Attendance for training is mandatory) Monday-Friday...
Pharmacy Customer Service Associate
- Manchester, ME (7 miles from Augusta, ME)
- 5 days ago
- Manchester, ME (7 miles from Augusta, ME)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Beef Monitoring Customer Success Representative (Upper Midwest)
- Augusta, ME
- 8 days ago
- Augusta, ME
- 8 days ago
at Merck in Augusta, Maine, United States Job Description Job Description We are seeking a highly motivated and customer-focused individual to join our team as a Beef Monitoring Customer Success...
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45 MARKETPLACE DR, AUGUSTA, ME 04330...
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Representative
- Winthrop, ME (12 miles from Augusta, ME)
- 14 days ago
- Winthrop, ME (12 miles from Augusta, ME)
- 14 days ago
Store 4707109: 48 Main St, Winthrop, Maine 04364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
- China, ME (10 miles from Augusta, ME)
- 14 days ago
- China, ME (10 miles from Augusta, ME)
- 14 days ago
Store 4707121: 1390 Lakeview Dr, China, Maine 04358 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
EDUCATION Required + High School Diploma or GED Substitutions + None Preferred + None EXPERIENCE Required + 6 months of Customer Service in a customer facing role Preferred + Customer Service in a call-center...
Customer Service Representative - TT20259-CPC_16-4658
- Augusta, ME
- 20 days ago
- Augusta, ME
- 20 days ago
**Required Skills:**- 3+ years\' experience in a customer service role- Must be comfortable providing support over the phone to customers, sales, and field operation teams- Corresponding with clients...
Demographic Data for Augusta, ME
Moving to Augusta, ME? Find some basic demographic data about Augusta, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Augusta, ME
Highest Education Level
Customer Services in Augusta, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Forklift
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles
Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »