Customer Service Jobs in Farmington, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Winthrop, ME (24 miles from Farmington, ME)
- 1 day ago
- Winthrop, ME (24 miles from Farmington, ME)
- 1 day ago
service representative OR other customer service experience + Computer literate, with specific experience in word processing and spreadsheet applications....
Experience: One year of previous customer service experience including computer work is preferred. Equipment and Tools Used: Calculator, telephone, computer terminal, and copier....
Customer Service Representative
- Skowhegan, ME (24 miles from Farmington, ME)
- 45+ days ago
- Skowhegan, ME (24 miles from Farmington, ME)
- 45+ days ago
We have an immediate opening for a customer service representative in Skowhegan. Interested? Apply today....
Lead Customer Service Representative, Full or Part Time
- Fairfield, ME (21 miles from Farmington, ME)
- 60+ days ago
- Fairfield, ME (21 miles from Farmington, ME)
- 60+ days ago
Store 4707082: 204 Center Rd, Fairfield, Maine 04937 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Winthrop, ME (24 miles from Farmington, ME)
- 90+ days ago
- Winthrop, ME (24 miles from Farmington, ME)
- 90+ days ago
Store 4707109: 48 Main St, Winthrop, Maine 04364 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative....
Demographic Data for Farmington, ME
Moving to Farmington, ME? Find some basic demographic data about Farmington, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Farmington, ME
Highest Education Level
Customer Services in Farmington, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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