Customer Service Jobs in Gorham, ME

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 32 Jobs

Client Service Representative - Specialty

  • Portland, ME (10 miles from Gorham, ME)
  • 30+ days ago
  • Portland, ME (10 miles from Gorham, ME)
  • 30+ days ago

Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...

Customer Service Representative

  • Portland, ME (10 miles from Gorham, ME)
  • 17 hours ago
  • Portland, ME (10 miles from Gorham, ME)
  • 17 hours ago

BridgeView is currently seeking a Customer Service Representative for one of our clients in the Portland area....

Customer Service Associate III - Single Billing Of

  • Scarborough, ME (11 miles from Gorham, ME)
  • 2 days ago
  • Scarborough, ME (11 miles from Gorham, ME)
  • 2 days ago

MaineHealth is actively recruiting for a Customer Service Associate III in the Single Billing Office....

Remote Work

Customer Service Associate

  • Falmouth, ME (9 miles from Gorham, ME)
  • 3 days ago
  • Falmouth, ME (9 miles from Gorham, ME)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Admin Customer Care Representative

  • Scarborough, ME (11 miles from Gorham, ME)
  • 4 days ago
  • Scarborough, ME (11 miles from Gorham, ME)
  • 4 days ago

Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....

Pharmacy Customer Service Associate

  • Kennebunk, ME (22 miles from Gorham, ME)
  • 4 days ago
  • Kennebunk, ME (22 miles from Gorham, ME)
  • 4 days ago

Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours....

Retail Customer Experience Associate, South Portland - Full Time

  • South Portland, ME (10 miles from Gorham, ME)
  • 5 days ago
  • South Portland, ME (10 miles from Gorham, ME)
  • 5 days ago

Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...

Airport Customer Service Agent - Portland, ME

  • Portland, ME (10 miles from Gorham, ME)
  • 6 days ago
  • Portland, ME (10 miles from Gorham, ME)
  • 6 days ago

This is a customer-facing role, providing first-class customer service to everyone. You are friendly, outgoing, and love to make people happy daily!...

Customer Service Representative - Surgical 2 Unit-Day Shift

  • Portland, ME (10 miles from Gorham, ME)
  • 6 days ago
  • Portland, ME (10 miles from Gorham, ME)
  • 6 days ago

This part time position sits at the Customer Service desk on Surgical 2 Unit with a schedule of Wednesday 11:00 am - 4:00 pm and Thursday/Friday 7:30 am - 4:00 pm....

Retail Customer Service Associate

  • Portland, ME (10 miles from Gorham, ME)
  • 7 days ago
  • Portland, ME (10 miles from Gorham, ME)
  • 7 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate III - SBO

  • Scarborough, ME (11 miles from Gorham, ME)
  • 9 days ago
  • Scarborough, ME (11 miles from Gorham, ME)
  • 9 days ago

Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....

Radiology Customer Service Representative

  • Portland, ME (10 miles from Gorham, ME)
  • 10 days ago
  • Portland, ME (10 miles from Gorham, ME)
  • 10 days ago

License/Certifications: N/A Experience: One year of experience in a position requiring customer service required. Experience in a medical office or hospital preferred....

Customer Service Representative

  • Cornish, ME (17 miles from Gorham, ME)
  • 11 days ago
  • Cornish, ME (17 miles from Gorham, ME)
  • 11 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Service Representative

  • South Portland, ME (10 miles from Gorham, ME)
  • 13 days ago
  • South Portland, ME (10 miles from Gorham, ME)
  • 13 days ago

Store 4707030: 474 Westbrook St, South Portland, Maine 04106 Availability - Shift/Days Day Shift - Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative I

  • Westbrook, ME (5 miles from Gorham, ME)
  • 13 days ago
  • Westbrook, ME (5 miles from Gorham, ME)
  • 13 days ago

at City of Westbrook in Westbrook, Maine, United States Job Description The City of Westbrook is hiring a Customer Service Representative in the Finance Department....

Demographic Data for Gorham, ME

Moving to Gorham, ME? Find some basic demographic data about Gorham, ME below.


Local
National
18,336
450
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Gorham, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gorham, ME offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gorham, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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