Customer Service Jobs in Waterville, ME

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-13 of 13 Jobs

Customer Accounts Advisor

  • Waterville, ME
  • 2 days ago
  • Waterville, ME
  • 2 days ago

service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store...

Customer Service Representative - Remote

  • Augusta, ME (14 miles from Waterville, ME)
  • 18 hours ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 18 hours ago

This position receives and responds to inbound call inquiries and communications from customers, marketing associates, and other customer service representatives....

Remote Work

Customer Service Representative

  • Augusta, ME (14 miles from Waterville, ME)
  • 14 days ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 14 days ago

at Wolters Kluwer in Augusta, Maine, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across the country....

Customer Service Representative

  • Augusta, ME (14 miles from Waterville, ME)
  • 30+ days ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 30+ days ago

We are seeking individuals with excellent communication and customer service skills....

Customer Service Representative - Remote

  • Augusta, ME (14 miles from Waterville, ME)
  • 60+ days ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 60+ days ago

Job Summary: The Customer Service Representative ( CSR ) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...

Remote Work

Customer Service Representative

  • Augusta, ME (14 miles from Waterville, ME)
  • 26 days ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 26 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

PT Customer Service Associate

  • Waterville, ME
  • 26 days ago
  • Waterville, ME
  • 26 days ago

DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....

Retail Customer Service Associate

  • Augusta, ME (14 miles from Waterville, ME)
  • 30+ days ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 30+ days ago

Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 45 MARKETPLACE DR, AUGUSTA, ME 04330...

Customer Care Representative

  • Augusta, ME (14 miles from Waterville, ME)
  • 45+ days ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 45+ days ago

Strong customer service orientation. Able to coordinate multiple tasks for multiple customers in a fast-paced environment. Strong problem-solving skills....

Customer Service Representative

  • Skowhegan, ME (18 miles from Waterville, ME)
  • 45+ days ago
  • Skowhegan, ME (18 miles from Waterville, ME)
  • 45+ days ago

We have an immediate opening for a customer service representative in Skowhegan. Interested? Apply today....

Customer Service Representative-Remote (Ultimate Medical Academy Grads Only)

  • Augusta, ME (14 miles from Waterville, ME)
  • 45+ days ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 45+ days ago

Other qualifications for our Customer Service Representative (Remote) role include: + Must be a recent Ultimate Medical Academy Graduate + 1+ year of customer service experience + Some positions may...

Remote Work

Lead Customer Service Representative, Full or Part Time

  • Fairfield, ME (9 miles from Waterville, ME)
  • 60+ days ago
  • Fairfield, ME (9 miles from Waterville, ME)
  • 60+ days ago

Store 4707082: 204 Center Rd, Fairfield, Maine 04937 Availability - Shift/Days Flexible Availability Lead Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Associate

  • Augusta, ME (14 miles from Waterville, ME)
  • 90+ days ago
  • Augusta, ME (14 miles from Waterville, ME)
  • 90+ days ago

Description Reports to: Assistant Store Manager or Store Manager JOB DESCRIPTION: The Customer Service Associate is the first point of contact for our customers....

Demographic Data for Waterville, ME

Moving to Waterville, ME? Find some basic demographic data about Waterville, ME below.


Local
National
26,491
732
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service & Support For Customer Service Executives
Who is this course for? - This Customer Service training is for aspiring and existing Customer Service executives who want to learn what is Customer Service and how to be a good Customer Service...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Waterville, ME

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Waterville, ME offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Waterville, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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