Customer Service Jobs in Westbrook, ME
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Client Service Representative - Specialty
- Portland, ME (5 miles from Westbrook, ME)
- 12 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 12 days ago
Are you passionate about providing excellent customer service in a dynamic, growing environment? Do you thrive in a team setting where you can learn, grow, and make a real impact?...
We are hiring a Customer Service Representative in the Finance Department. This is a highly responsible position related to the financial operations of the City of Westbrook....
Customer Service Associate III - Single Billing Of
- Scarborough, ME (8 miles from Westbrook, ME)
- 10 hours ago
- Scarborough, ME (8 miles from Westbrook, ME)
- 10 hours ago
Demonstrates competency in all essential functions of a Customer Service Associate II - SBO role....
Remote Work- Gray, ME (13 miles from Westbrook, ME)
- 17 hours ago
- Gray, ME (13 miles from Westbrook, ME)
- 17 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Saco, ME (12 miles from Westbrook, ME)
- 20 hours ago
- Saco, ME (12 miles from Westbrook, ME)
- 20 hours ago
Not a remote position. Our Company: Maine Lobster Now is an eCommerce seafood company based in Saco, Maine. We specialize in delivering fresh, high-quality seafood products nationwide. We have...
Customer Service Representative (Full Time - Closing)
- Windham, ME (7 miles from Westbrook, ME)
- 1 day ago
- Windham, ME (7 miles from Westbrook, ME)
- 1 day ago
Responsive recruiter Customer Service Representative- Full Time Closing Interested in fitness and wellness? Join our team at Planet Fitness!...
City of Portland - Customer Service Representative
- Cumberland, ME (8 miles from Westbrook, ME)
- 1 day ago
- Cumberland, ME (8 miles from Westbrook, ME)
- 1 day ago
in Cumberland County, ME Job Description City of Portland - Customer Service Representative Schedule is Monday Friday, 10:30 a.m.-6:30 p.m....
Pharmacy Customer Service Associate
- Portland, ME (5 miles from Westbrook, ME)
- 1 day ago
- Portland, ME (5 miles from Westbrook, ME)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Portland, ME (5 miles from Westbrook, ME)
- 2 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 2 days ago
CUSTOMER SERVICE REPRESENTATIVE- Parking Division Schedule is Monday - Friday, 10:30 a.m.-6:30 p.m. This is an exciting opportunity to join our Parking Division!...
Customer Service Representative- Day Shift
- Portland, ME (5 miles from Westbrook, ME)
- 5 days ago
- Portland, ME (5 miles from Westbrook, ME)
- 5 days ago
This part time position sits at the Customer Service desk on CFT6 with a schedule of 7:30 am - 11:30 am Monday - Friday....
Customer Service Representative
- Scarborough, ME (8 miles from Westbrook, ME)
- 6 days ago
- Scarborough, ME (8 miles from Westbrook, ME)
- 6 days ago
Customer Service Representative What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strongputer, typing and 10-key...
Customer Service Representative
- Scarborough, ME (8 miles from Westbrook, ME)
- 7 days ago
- Scarborough, ME (8 miles from Westbrook, ME)
- 7 days ago
We are looking to add a Customer Service Representative to our team at Mutty Paws Academy!...
Customer Service Representative
- Scarborough, ME (7 miles from Westbrook, ME)
- 7 days ago
- Scarborough, ME (7 miles from Westbrook, ME)
- 7 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
343 - Customer Care Representative
- Kennebunk, ME (23 miles from Westbrook, ME)
- 9 days ago
- Kennebunk, ME (23 miles from Westbrook, ME)
- 9 days ago
Essential Functions (3): Problem Resolution: Provides exceptional customer service by handling routine customer issues/inquiries through effective problem resolution Product Knowledge: Maintains proficient...
- South Portland, ME (5 miles from Westbrook, ME)
- 10 days ago
- South Portland, ME (5 miles from Westbrook, ME)
- 10 days ago
DUTIES AND RESPONSIBILITIES Provide outstanding friendly customer service. Observe and follow all company policies and established procedures....
Demographic Data for Westbrook, ME
Moving to Westbrook, ME? Find some basic demographic data about Westbrook, ME below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Westbrook, ME
Highest Education Level
Customer Services in Westbrook, ME offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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