Customer Service Jobs in Aberdeen Proving Ground, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 16 Jobs

Customer Service Associate - Temporary

  • Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
  • 2 days ago
  • Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

  • Elkton, MD (19 miles from Aberdeen Proving Ground, MD)
  • 2 days ago
  • Elkton, MD (19 miles from Aberdeen Proving Ground, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative - Forest Hill, MD

  • Forest Hill, MD (16 miles from Aberdeen Proving Ground, MD)
  • 3 days ago
  • Forest Hill, MD (16 miles from Aberdeen Proving Ground, MD)
  • 3 days ago

Qualifications Ability to provide an exceptional customer service delivery with both inbound and outbound customer calls....

Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd

  • Dundalk, MD (21 miles from Aberdeen Proving Ground, MD)
  • 4 days ago
  • Dundalk, MD (21 miles from Aberdeen Proving Ground, MD)
  • 4 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Associate- Overnight Shift

  • Cecilton, MD (15 miles from Aberdeen Proving Ground, MD)
  • 4 days ago
  • Cecilton, MD (15 miles from Aberdeen Proving Ground, MD)
  • 4 days ago

the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....

Customer Service Associate

  • Dundalk, MD (21 miles from Aberdeen Proving Ground, MD)
  • 4 days ago
  • Dundalk, MD (21 miles from Aberdeen Proving Ground, MD)
  • 4 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Representative

  • Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
  • 10 days ago
  • Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
  • 10 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Retail Customer Experience Associate, Stonebriar Centre - Full Time

  • Nottingham, MD (17 miles from Aberdeen Proving Ground, MD)
  • 16 days ago
  • Nottingham, MD (17 miles from Aberdeen Proving Ground, MD)
  • 16 days ago

Id : REQ_557630, Title : Retail Customer Experience Associate, Stonebriar Centre - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...714,...

Fulltime LP Customer Service Associate II (Rosedale MD)

  • Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
  • 17 days ago
  • Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
  • 17 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Experience Associate

  • Perry Hall, MD (15 miles from Aberdeen Proving Ground, MD)
  • 18 days ago
  • Perry Hall, MD (15 miles from Aberdeen Proving Ground, MD)
  • 18 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Representative

  • White Marsh, MD (13 miles from Aberdeen Proving Ground, MD)
  • 22 days ago
  • White Marsh, MD (13 miles from Aberdeen Proving Ground, MD)
  • 22 days ago

Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....

Dispensary Associate-PT (Aberdeen)

  • Aberdeen, MD (4 miles from Aberdeen Proving Ground, MD)
  • 24 days ago
  • Aberdeen, MD (4 miles from Aberdeen Proving Ground, MD)
  • 24 days ago

We are looking to build a world class team that will shape the future of cannabis by hiring hard-working, passionate people with exceptional customer service skills....

Retail Customer Service Specialist

  • Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
  • 25 days ago
  • Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
  • 25 days ago

Serve as primary customer service provider at the front end and liaison between customers and management....

Retail- Customer Service team member with 7am-3:30pm availability

  • Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
  • 28 days ago
  • Bel Air, MD (12 miles from Aberdeen Proving Ground, MD)
  • 28 days ago

Store - BALT-BEL AIR, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....

Customer Service Representative

  • Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
  • 30+ days ago
  • Rosedale, MD (19 miles from Aberdeen Proving Ground, MD)
  • 30+ days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Title Synonyms

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Salary for Customer Service Jobs in Aberdeen Proving Ground, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Aberdeen Proving Ground, MD offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Aberdeen Proving Ground, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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