Customer Service Jobs in Annapolis, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Dunkirk, MD (18 miles from Annapolis, MD)
- 5 hours ago
- Dunkirk, MD (18 miles from Annapolis, MD)
- 5 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative-2nd shift
- Linthicum, MD (16 miles from Annapolis, MD)
- 10 hours ago
- Linthicum, MD (16 miles from Annapolis, MD)
- 10 hours ago
This is a full-time customer service position at Roto-Rooters Baltimore area Call Center on the evening shift (until 10:00pm)....
Bilingual Customer Service Representative
- Linthicum, MD (16 miles from Annapolis, MD)
- 10 hours ago
- Linthicum, MD (16 miles from Annapolis, MD)
- 10 hours ago
Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....
- Adelphi, MD (22 miles from Annapolis, MD)
- 15 hours ago
- Adelphi, MD (22 miles from Annapolis, MD)
- 15 hours ago
Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...
Customer Service Representative - Patient Registration
- Baltimore, MD (21 miles from Annapolis, MD)
- 1 day ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (18 miles from Annapolis, MD)
- 1 day ago
- Dundalk, MD (18 miles from Annapolis, MD)
- 1 day ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
Customer Service Representative
- Beltsville, MD (19 miles from Annapolis, MD)
- 1 day ago
- Beltsville, MD (19 miles from Annapolis, MD)
- 1 day ago
Requirements High School Diploma/GED (Some college work desirable) 2-3 years work experience to include Customer Service Call Center or Retail Customer Service and Administrative work experience....
- Dundalk, MD (18 miles from Annapolis, MD)
- 1 day ago
- Dundalk, MD (18 miles from Annapolis, MD)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Pasadena, MD (9 miles from Annapolis, MD)
- 2 days ago
- Pasadena, MD (9 miles from Annapolis, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Rock Hall, MD (18 miles from Annapolis, MD)
- 2 days ago
- Rock Hall, MD (18 miles from Annapolis, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Rock Hall, MD (18 miles from Annapolis, MD)
- 2 days ago
- Rock Hall, MD (18 miles from Annapolis, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Supervisory Customer Experience Associate - Hardlines
- Fort Meade, MD (13 miles from Annapolis, MD)
- 3 days ago
- Fort Meade, MD (13 miles from Annapolis, MD)
- 3 days ago
H-... Supervisory Customer Experience Associate - Hardlines United States - Maryland - Fort Meade Regular Full Time Job Description Oversees associates in the execution of strategies to deliver a...
Customer Service Representative
- Lanham, MD (17 miles from Annapolis, MD)
- 5 days ago
- Lanham, MD (17 miles from Annapolis, MD)
- 5 days ago
service....
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 days ago
- Baltimore, MD (21 miles from Annapolis, MD)
- 6 days ago
The Customer Service Associate will provide excellent service to customers in a timely, courteous, and friendly fashion....
Demographic Data for Annapolis, MD
Moving to Annapolis, MD? Find some basic demographic data about Annapolis, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Annapolis, MD
Highest Education Level
Customer Services in Annapolis, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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