Customer Service Jobs in Berwyn Heights, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FT
- Arlington, VA (12 miles from Berwyn Heights, MD)
- 2 days ago
- Arlington, VA (12 miles from Berwyn Heights, MD)
- 2 days ago
service....
Retail Customer Service Associate
- Gaithersburg, MD (16 miles from Berwyn Heights, MD)
- 11 hours ago
- Gaithersburg, MD (16 miles from Berwyn Heights, MD)
- 11 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 610 N Frederick Ave, Gaithersburg...
Customer Service Representative Entry Level
- Alexandria, VA (14 miles from Berwyn Heights, MD)
- 19 hours ago
- Alexandria, VA (14 miles from Berwyn Heights, MD)
- 19 hours ago
We're seeking entry-level Customer Service Representatives who are enthusiastic, outgoing, and eager to build a rewarding career....
Customer Service Representative (Loan Consultant II)
- Glen Burnie, MD (22 miles from Berwyn Heights, MD)
- 19 hours ago
- Glen Burnie, MD (22 miles from Berwyn Heights, MD)
- 19 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
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F&I Customer Support Associate or Consultant
- Annapolis, MD (20 miles from Berwyn Heights, MD)
- 19 hours ago
- Annapolis, MD (20 miles from Berwyn Heights, MD)
- 19 hours ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Associate - Temporary
- District Heights, MD (10 miles from Berwyn Heights, MD)
- 1 day ago
- District Heights, MD (10 miles from Berwyn Heights, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fort Meade, MD (10 miles from Berwyn Heights, MD)
- 2 days ago
- Fort Meade, MD (10 miles from Berwyn Heights, MD)
- 2 days ago
H-... Customer Experience Associate United States - Maryland - Fort Meade Intermittent 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the customer experience...
Customer Experience Associate - Jewelry/Giftware
- Fort Belvoir, VA (23 miles from Berwyn Heights, MD)
- 2 days ago
- Fort Belvoir, VA (23 miles from Berwyn Heights, MD)
- 2 days ago
H-... Customer Experience Associate - Jewelry/Giftware United States - Virginia - Fort Belvoir Regular Part Time Job Description Responsible for driving the customer experience through proactive...
Customer Service Representative BWI
- Hanover, MD (16 miles from Berwyn Heights, MD)
- 2 days ago
- Hanover, MD (16 miles from Berwyn Heights, MD)
- 2 days ago
service skills....
Client Service Representative - PT - 5364
- Bowie, MD (10 miles from Berwyn Heights, MD)
- 2 days ago
- Bowie, MD (10 miles from Berwyn Heights, MD)
- 2 days ago
One year related experience required with customer service preferred....
Customer Service Representative (Loan Consultant II)
- Glen Burnie, MD (22 miles from Berwyn Heights, MD)
- 3 days ago
- Glen Burnie, MD (22 miles from Berwyn Heights, MD)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Pharmacy Customer Service Associate
- Catonsville, MD (20 miles from Berwyn Heights, MD)
- 3 days ago
- Catonsville, MD (20 miles from Berwyn Heights, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Supervisory Customer Experience Associate- Checkout/ Cust Serv
- Fort Belvoir, VA (23 miles from Berwyn Heights, MD)
- 3 days ago
- Fort Belvoir, VA (23 miles from Berwyn Heights, MD)
- 3 days ago
H-... Supervisory Customer Experience Associate- Checkout/ Cust Serv United States - Virginia - Fort Belvoir Regular Part Time Job Description Oversees associates in the execution of strategies to...
Admin Customer Care Representative
- Hyattsville, MD (4 miles from Berwyn Heights, MD)
- 3 days ago
- Hyattsville, MD (4 miles from Berwyn Heights, MD)
- 3 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
- Highland Beach, MD (23 miles from Berwyn Heights, MD)
- 4 days ago
- Highland Beach, MD (23 miles from Berwyn Heights, MD)
- 4 days ago
Resolves customer issues and answers questions to ensure a positive customer experience.Models and shares customer service best practices with all team members to deliver a distinctive and delightful...
Demographic Data for Berwyn Heights, MD
Moving to Berwyn Heights, MD? Find some basic demographic data about Berwyn Heights, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Berwyn Heights, MD
Highest Education Level
Customer Services in Berwyn Heights, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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