Customer Service Jobs in Berwyn Heights, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Annandale, VA (19 miles from Berwyn Heights, MD)
- 1 hour ago
- Annandale, VA (19 miles from Berwyn Heights, MD)
- 1 hour ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Takoma Park, MD (4 miles from Berwyn Heights, MD)
- 2 hours ago
- Takoma Park, MD (4 miles from Berwyn Heights, MD)
- 2 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Annapolis, MD (20 miles from Berwyn Heights, MD)
- 13 hours ago
- Annapolis, MD (20 miles from Berwyn Heights, MD)
- 13 hours ago
Perform other duties as assigned by station management Minimum Qualifications: High school diploma or equivalent Successful completion of certification training program for customer service/emissions...
Customer Service Representative
- Herndon, VA (24 miles from Berwyn Heights, MD)
- 13 hours ago
- Herndon, VA (24 miles from Berwyn Heights, MD)
- 13 hours ago
Description Handle member customer service needs while meeting key performance metrics, including call handle time, call quality, and after call work Accurately and efficiently process a variety of...
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Loss Prevention Customer Service Associate II
- Landover, MD (5 miles from Berwyn Heights, MD)
- 22 hours ago
- Landover, MD (5 miles from Berwyn Heights, MD)
- 22 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Washington, DC (9 miles from Berwyn Heights, MD)
- 1 day ago
- Washington, DC (9 miles from Berwyn Heights, MD)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Dispatcher/Customer Service Representative - Part time
- Upper Marlboro, MD (17 miles from Berwyn Heights, MD)
- 1 day ago
- Upper Marlboro, MD (17 miles from Berwyn Heights, MD)
- 1 day ago
Key Requirements High School diploma or equivalent At least one year experience in a high-volume dispatch & customer service role Customer service/Communication/Collaboration skills Ability to prioritize...
Customer Service Representative
- Ft Belvoir, VA (23 miles from Berwyn Heights, MD)
- 1 day ago
- Ft Belvoir, VA (23 miles from Berwyn Heights, MD)
- 1 day ago
Tyto Athene is searching for a Customer Service Representative to support our Fort Belvoir location....
- Gambrills, MD (14 miles from Berwyn Heights, MD)
- 2 days ago
- Gambrills, MD (14 miles from Berwyn Heights, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Gambrills, MD (14 miles from Berwyn Heights, MD)
- 2 days ago
- Gambrills, MD (14 miles from Berwyn Heights, MD)
- 2 days ago
As the name suggests, your main priority is to provide great customer service....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Arlington, VA (12 miles from Berwyn Heights, MD)
- 2 days ago
- Arlington, VA (12 miles from Berwyn Heights, MD)
- 2 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Veterinary Client Service Representative
- Bowie, MD (10 miles from Berwyn Heights, MD)
- 4 days ago
- Bowie, MD (10 miles from Berwyn Heights, MD)
- 4 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative Oldtown
- Alexandria, VA (14 miles from Berwyn Heights, MD)
- 4 days ago
- Alexandria, VA (14 miles from Berwyn Heights, MD)
- 4 days ago
un ***Customer Service Representative ***Oldtown*** (City Alexandria) 1-800-Plumber+Air of Alexandria image 1 of 1 N....
Customer Service Representative
- Fort Washington, MD (17 miles from Berwyn Heights, MD)
- 4 days ago
- Fort Washington, MD (17 miles from Berwyn Heights, MD)
- 4 days ago
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
Customer Service Representative
- Washington, DC (9 miles from Berwyn Heights, MD)
- 5 days ago
- Washington, DC (9 miles from Berwyn Heights, MD)
- 5 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Berwyn Heights, MD
Moving to Berwyn Heights, MD? Find some basic demographic data about Berwyn Heights, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Berwyn Heights, MD
Highest Education Level
Customer Services in Berwyn Heights, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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