Customer Service Jobs in Bethesda, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Associate - Dinner/Close Shift
- Gambrills, MD (23 miles from Bethesda, MD)
- 1 hour ago
- Gambrills, MD (23 miles from Bethesda, MD)
- 1 hour ago
As the name suggests, your main priority is to provide great customer service....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Arlington, VA (6 miles from Bethesda, MD)
- 8 hours ago
- Arlington, VA (6 miles from Bethesda, MD)
- 8 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Pharmacy Customer Service Associate
- Herndon, VA (15 miles from Bethesda, MD)
- 12 hours ago
- Herndon, VA (15 miles from Bethesda, MD)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Forestville, MD (14 miles from Bethesda, MD)
- 12 hours ago
- Forestville, MD (14 miles from Bethesda, MD)
- 12 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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Veterinary Client Service Representative
- Bowie, MD (19 miles from Bethesda, MD)
- 2 days ago
- Bowie, MD (19 miles from Bethesda, MD)
- 2 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative Oldtown
- Alexandria, VA (11 miles from Bethesda, MD)
- 2 days ago
- Alexandria, VA (11 miles from Bethesda, MD)
- 2 days ago
un ***Customer Service Representative ***Oldtown*** (City Alexandria) 1-800-Plumber+Air of Alexandria image 1 of 1 N....
Customer Service Representative
- Fort Washington, MD (16 miles from Bethesda, MD)
- 2 days ago
- Fort Washington, MD (16 miles from Bethesda, MD)
- 2 days ago
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
Customer Service Representative
- Washington, DC (6 miles from Bethesda, MD)
- 2 days ago
- Washington, DC (6 miles from Bethesda, MD)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Associate - Temporary
- Ashburn, VA (21 miles from Bethesda, MD)
- 2 days ago
- Ashburn, VA (21 miles from Bethesda, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- McLean, VA (4 miles from Bethesda, MD)
- 3 days ago
- McLean, VA (4 miles from Bethesda, MD)
- 3 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Washington, DC (6 miles from Bethesda, MD)
- 3 days ago
- Washington, DC (6 miles from Bethesda, MD)
- 3 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....
Remote Customer Service Representative
- Arlington, VA (6 miles from Bethesda, MD)
- 3 days ago
- Arlington, VA (6 miles from Bethesda, MD)
- 3 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkRetail Customer Service Representative/Cashier
- Rockville, MD (7 miles from Bethesda, MD)
- 4 days ago
- Rockville, MD (7 miles from Bethesda, MD)
- 4 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Rockville, MD (7 miles from Bethesda, MD)
- 4 days ago
- Rockville, MD (7 miles from Bethesda, MD)
- 4 days ago
Uphold company standards for customer service excellence and contribute to a positive work culture. Continuously seek opportunities to improve customer service processes and procedures....
Customer Service Representative
- Elkridge, MD (24 miles from Bethesda, MD)
- 4 days ago
- Elkridge, MD (24 miles from Bethesda, MD)
- 4 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Demographic Data for Bethesda, MD
Moving to Bethesda, MD? Find some basic demographic data about Bethesda, MD below.
Customer Service Online Courses and Training Opportunities
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Salary for Customer Service Jobs in Bethesda, MD
Highest Education Level
Customer Services in Bethesda, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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