Customer Service Jobs in Capitol Heights, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Retail Customer Service Supervisor
- Germantown, MD (24 miles from Capitol Heights, MD)
- 10 hours ago
- Germantown, MD (24 miles from Capitol Heights, MD)
- 10 hours ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we're more than just a company obsessed with pets; we're obsessed with our people too....
Pharmacy Customer Service Associate
- Arnold, MD (21 miles from Capitol Heights, MD)
- 18 hours ago
- Arnold, MD (21 miles from Capitol Heights, MD)
- 18 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - The Mall in Columbia
- Columbia, MD (14 miles from Capitol Heights, MD)
- 20 hours ago
- Columbia, MD (14 miles from Capitol Heights, MD)
- 20 hours ago
Job Description This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and...
Medical Customer Service Representative
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 1 day ago
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 1 day ago
TekSystems is currently hiring for several Medical Customer Service/Medical Billing Customer Service positions in the Annapolis, MD area!...
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Customer Service Associate - Temporary
- Takoma Park, MD (6 miles from Capitol Heights, MD)
- 1 day ago
- Takoma Park, MD (6 miles from Capitol Heights, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 1 day ago
- Annapolis, MD (17 miles from Capitol Heights, MD)
- 1 day ago
Perform other duties as assigned by station management Minimum Qualifications: High school diploma or equivalent Successful completion of certification training program for customer service/emissions...
Loss Prevention Customer Service Associate II
- Landover, MD (4 miles from Capitol Heights, MD)
- 2 days ago
- Landover, MD (4 miles from Capitol Heights, MD)
- 2 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Washington, DC (10 miles from Capitol Heights, MD)
- 2 days ago
- Washington, DC (10 miles from Capitol Heights, MD)
- 2 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Dispatcher/Customer Service Representative - Part time
- Upper Marlboro, MD (15 miles from Capitol Heights, MD)
- 3 days ago
- Upper Marlboro, MD (15 miles from Capitol Heights, MD)
- 3 days ago
Key Requirements High School diploma or equivalent At least one year experience in a high-volume dispatch & customer service role Customer service/Communication/Collaboration skills Ability to prioritize...
Customer Service Representative
- Ft Belvoir, VA (24 miles from Capitol Heights, MD)
- 3 days ago
- Ft Belvoir, VA (24 miles from Capitol Heights, MD)
- 3 days ago
Tyto Athene is searching for a Customer Service Representative to support our Fort Belvoir location....
- Gambrills, MD (11 miles from Capitol Heights, MD)
- 3 days ago
- Gambrills, MD (11 miles from Capitol Heights, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Gambrills, MD (11 miles from Capitol Heights, MD)
- 3 days ago
- Gambrills, MD (11 miles from Capitol Heights, MD)
- 3 days ago
As the name suggests, your main priority is to provide great customer service....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Arlington, VA (13 miles from Capitol Heights, MD)
- 4 days ago
- Arlington, VA (13 miles from Capitol Heights, MD)
- 4 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
Veterinary Client Service Representative
- Bowie, MD (7 miles from Capitol Heights, MD)
- 6 days ago
- Bowie, MD (7 miles from Capitol Heights, MD)
- 6 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative Oldtown
- Alexandria, VA (15 miles from Capitol Heights, MD)
- 6 days ago
- Alexandria, VA (15 miles from Capitol Heights, MD)
- 6 days ago
un ***Customer Service Representative ***Oldtown*** (City Alexandria) 1-800-Plumber+Air of Alexandria image 1 of 1 N....
Demographic Data for Capitol Heights, MD
Moving to Capitol Heights, MD? Find some basic demographic data about Capitol Heights, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Capitol Heights, MD
Highest Education Level
Customer Services in Capitol Heights, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Sales
- Inventory Management
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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