Customer Service Jobs in Chestertown, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Greensboro, MD (21 miles from Chestertown, MD)
- 1 day ago
- Greensboro, MD (21 miles from Chestertown, MD)
- 1 day ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Joppa, MD (22 miles from Chestertown, MD)
- 2 days ago
- Joppa, MD (22 miles from Chestertown, MD)
- 2 days ago
Id : REQ_548841, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...193,...
- Essex, MD (20 miles from Chestertown, MD)
- 3 days ago
- Essex, MD (20 miles from Chestertown, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate Representative
- Marydel, MD (16 miles from Chestertown, MD)
- 4 days ago
- Marydel, MD (16 miles from Chestertown, MD)
- 4 days ago
Service tasks.Performs simple data entry, sorts requests, and maintains files.Understands simple instructions and procedures.Performs Customer Service duties under direct instruction and close supervision.Work...
Remote WorkCustomer Service Representative
- Rosedale, MD (24 miles from Chestertown, MD)
- 6 days ago
- Rosedale, MD (24 miles from Chestertown, MD)
- 6 days ago
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
Pharmacy Customer Service Associate
- Centreville, MD (9 miles from Chestertown, MD)
- 8 days ago
- Centreville, MD (9 miles from Chestertown, MD)
- 8 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Dundalk, MD (22 miles from Chestertown, MD)
- 10 days ago
- Dundalk, MD (22 miles from Chestertown, MD)
- 10 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
- Abingdon, MD (22 miles from Chestertown, MD)
- 16 days ago
- Abingdon, MD (22 miles from Chestertown, MD)
- 16 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Cecilton, MD (18 miles from Chestertown, MD)
- 30+ days ago
- Cecilton, MD (18 miles from Chestertown, MD)
- 30+ days ago
Royal Farms Customer Service Associate in Cecilton , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...
Customer Service Associate- Overnight Shift
- Abingdon, MD (22 miles from Chestertown, MD)
- 30+ days ago
- Abingdon, MD (22 miles from Chestertown, MD)
- 30+ days ago
Royal Farms Customer Service Associate- Overnight Shift in Abingdon , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...
Customer Service Representative
- White Marsh, MD (22 miles from Chestertown, MD)
- 30+ days ago
- White Marsh, MD (22 miles from Chestertown, MD)
- 30+ days ago
Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....
Demographic Data for Chestertown, MD
Moving to Chestertown, MD? Find some basic demographic data about Chestertown, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Chestertown, MD
Highest Education Level
Customer Services in Chestertown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Resolution
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Related Career Advice Articles

Ace Your Retail Job Interview: Master These Common Retail Interview Questions
Read our guide to retail interview questions and answers so you can speak confidently about your interest in retail, dealing with difficult customers, multitasking, teamwork, and more.
Read article »
The Evolution of Retail: Employment Opportunities for 2017 & Beyond
If you're considering a retail career path, read this overview to learn more about how the rise of online shopping is impacting the retail industry as a whole.
Read article »
How a Seasonal Retail Job Can Boost Your Career
Discover how these six skills you learn in a seasonal retail role can set you up for success in the next step of your professional journey.
Read article »