Customer Service Jobs in Chestertown, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-11 of 11 Jobs

Customer Service Representative

  • Greensboro, MD (21 miles from Chestertown, MD)
  • 1 day ago
  • Greensboro, MD (21 miles from Chestertown, MD)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Retail Customer Experience Associate, Mall of Georgia - Full Time

  • Joppa, MD (22 miles from Chestertown, MD)
  • 2 days ago
  • Joppa, MD (22 miles from Chestertown, MD)
  • 2 days ago

Id : REQ_548841, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...193,...

Customer Service Associate

  • Essex, MD (20 miles from Chestertown, MD)
  • 3 days ago
  • Essex, MD (20 miles from Chestertown, MD)
  • 3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate Representative

  • Marydel, MD (16 miles from Chestertown, MD)
  • 4 days ago
  • Marydel, MD (16 miles from Chestertown, MD)
  • 4 days ago

Service tasks.Performs simple data entry, sorts requests, and maintains files.Understands simple instructions and procedures.Performs Customer Service duties under direct instruction and close supervision.Work...

Remote Work

Customer Service Representative

  • Rosedale, MD (24 miles from Chestertown, MD)
  • 6 days ago
  • Rosedale, MD (24 miles from Chestertown, MD)
  • 6 days ago

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...

Pharmacy Customer Service Associate

  • Centreville, MD (9 miles from Chestertown, MD)
  • 8 days ago
  • Centreville, MD (9 miles from Chestertown, MD)
  • 8 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Experience Associate

  • Dundalk, MD (22 miles from Chestertown, MD)
  • 10 days ago
  • Dundalk, MD (22 miles from Chestertown, MD)
  • 10 days ago

Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Service Associate

  • Abingdon, MD (22 miles from Chestertown, MD)
  • 16 days ago
  • Abingdon, MD (22 miles from Chestertown, MD)
  • 16 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Cecilton, MD (18 miles from Chestertown, MD)
  • 30+ days ago
  • Cecilton, MD (18 miles from Chestertown, MD)
  • 30+ days ago

Royal Farms Customer Service Associate in Cecilton , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion of all store-level...

Customer Service Associate- Overnight Shift

  • Abingdon, MD (22 miles from Chestertown, MD)
  • 30+ days ago
  • Abingdon, MD (22 miles from Chestertown, MD)
  • 30+ days ago

Royal Farms Customer Service Associate- Overnight Shift in Abingdon , Maryland Description: The Customer Service Associate (CSA) works in support of the store leadership team to facilitate the completion...

Customer Service Representative

  • White Marsh, MD (22 miles from Chestertown, MD)
  • 30+ days ago
  • White Marsh, MD (22 miles from Chestertown, MD)
  • 30+ days ago

Job Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....

Demographic Data for Chestertown, MD

Moving to Chestertown, MD? Find some basic demographic data about Chestertown, MD below.


Local
National
12,726
422
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Chestertown, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Chestertown, MD offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Chestertown, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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