Customer Service Jobs in Clarksburg, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 59 Jobs

Retail Customer Service Supervisor

Laurel, MD (24 miles from Clarksburg, MD)
2 days ago

Laurel, MD (24 miles from Clarksburg, MD)
2 days ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Representative (Loan Consultant II)

Frederick, MD (13 miles from Clarksburg, MD)
2 days ago

Frederick, MD (13 miles from Clarksburg, MD)
2 days ago

BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...

Customer Service Associate

Clarksville, MD (18 miles from Clarksburg, MD)
3 days ago

Clarksville, MD (18 miles from Clarksburg, MD)
3 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Rockville, MD (14 miles from Clarksburg, MD)
3 days ago

Rockville, MD (14 miles from Clarksburg, MD)
3 days ago

Position Description: The Customer Service Associate is responsible for providing exceptional customer service and support by responding to customer inquiries related to general model and program policy...

Retail Customer Service Associate

McLean, VA (23 miles from Clarksburg, MD)
3 days ago

McLean, VA (23 miles from Clarksburg, MD)
3 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Representative (Loan Consultant II)

Frederick, MD (13 miles from Clarksburg, MD)
4 days ago

Frederick, MD (13 miles from Clarksburg, MD)
4 days ago

Customer Service Representative

Ashburn, VA (18 miles from Clarksburg, MD)
4 days ago

Ashburn, VA (18 miles from Clarksburg, MD)
4 days ago

organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Previous customer service or technical experience preferred....

Customer Service Associate

Adelphi, MD (24 miles from Clarksburg, MD)
4 days ago

Adelphi, MD (24 miles from Clarksburg, MD)
4 days ago

Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...

Sales and Customer Service Representative

Potomac, MD (16 miles from Clarksburg, MD)
5 days ago

Potomac, MD (16 miles from Clarksburg, MD)
5 days ago

## Position SummaryThe Sales and Customer Service Representative sells and services new and existing accounts....

Customer Service Associate - Temporary

Leesburg, VA (22 miles from Clarksburg, MD)
5 days ago

Leesburg, VA (22 miles from Clarksburg, MD)
5 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate

Westlake, MD (19 miles from Clarksburg, MD)
5 days ago

Westlake, MD (19 miles from Clarksburg, MD)
5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Amazon Locker+ Customer Service Associate

Rockville, MD (14 miles from Clarksburg, MD)
6 days ago

Rockville, MD (14 miles from Clarksburg, MD)
6 days ago

Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our Locker...

Lead Customer Service Representative (Lead Receptionist)

Leesburg, VA (22 miles from Clarksburg, MD)
6 days ago

Leesburg, VA (22 miles from Clarksburg, MD)
6 days ago

Overview Old Mill Veterinary Hospital is looking for a Lead Customer Service Representative to join our team!...

Sales & Customer Service Associate

Frederick, MD (13 miles from Clarksburg, MD)
6 days ago

Frederick, MD (13 miles from Clarksburg, MD)
6 days ago

service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...

Administrative Assistant / Customer Service Representative

Frederick, MD (13 miles from Clarksburg, MD)
7 days ago

Frederick, MD (13 miles from Clarksburg, MD)
7 days ago

We are a locally owned automotive repair shop seeking an organized and detail-oriented Administrative Assistant / Customer Service Representative to join our team....

View all 59 jobs

Demographic Data for Clarksburg, MD

Moving to Clarksburg, MD? Find some basic demographic data about Clarksburg, MD below.

Median Age

Average Household Income

Home Value vs Household Income in Clarksburg, MD

Local

National

Total Population

28,557

Number of Businesses

457

City Size

Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer service

None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

IT Customer Service

When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title

Retail Customer Service

Salary for Customer Service Jobs in Clarksburg, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Clarksburg, MD offer the following education background

High School or GED

35.4%

Bachelor's Degree

25.0%

Associate's Degree

15.6%

Vocational Degree or Certification

12.0%

Master's Degree

5.3%

Some College

4.2%

Some High School

1.9%

Doctorate Degree

0.6%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Services in Clarksburg, MD

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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