Customer Service Jobs in Columbia, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative-2nd shift
- Linthicum, MD (11 miles from Columbia, MD)
- 2 hours ago
- Linthicum, MD (11 miles from Columbia, MD)
- 2 hours ago
This is a full-time customer service position at Roto-Rooters Baltimore area Call Center on the evening shift (until 10:00pm)....
Bilingual Customer Service Representative
- Linthicum, MD (11 miles from Columbia, MD)
- 2 hours ago
- Linthicum, MD (11 miles from Columbia, MD)
- 2 hours ago
Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....
- Adelphi, MD (14 miles from Columbia, MD)
- 7 hours ago
- Adelphi, MD (14 miles from Columbia, MD)
- 7 hours ago
Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...
Customer Service Associate - Temporary
- Cockeysville, MD (22 miles from Columbia, MD)
- 9 hours ago
- Cockeysville, MD (22 miles from Columbia, MD)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Part Time
- Westminster, MD (24 miles from Columbia, MD)
- 11 hours ago
- Westminster, MD (24 miles from Columbia, MD)
- 11 hours ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative - Patient Registration
- Baltimore, MD (15 miles from Columbia, MD)
- 23 hours ago
- Baltimore, MD (15 miles from Columbia, MD)
- 23 hours ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (20 miles from Columbia, MD)
- 23 hours ago
- Dundalk, MD (20 miles from Columbia, MD)
- 23 hours ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
- Timonium, MD (20 miles from Columbia, MD)
- 1 day ago
- Timonium, MD (20 miles from Columbia, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Beltsville, MD (11 miles from Columbia, MD)
- 1 day ago
- Beltsville, MD (11 miles from Columbia, MD)
- 1 day ago
Requirements High School Diploma/GED (Some college work desirable) 2-3 years work experience to include Customer Service Call Center or Retail Customer Service and Administrative work experience....
Sales and Customer Service Representative
- Potomac, MD (23 miles from Columbia, MD)
- 1 day ago
- Potomac, MD (23 miles from Columbia, MD)
- 1 day ago
## Position SummaryThe Sales and Customer Service Representative sells and services new and existing accounts....
Retail Customer Service Team Member-8
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
- Washington, DC (22 miles from Columbia, MD)
- 1 day ago
Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....
Customer Service Associate - Nights/Weekends
- Towson, MD (19 miles from Columbia, MD)
- 1 day ago
- Towson, MD (19 miles from Columbia, MD)
- 1 day ago
As the name suggests, your main priority is to provide great customer service....
- Dundalk, MD (20 miles from Columbia, MD)
- 1 day ago
- Dundalk, MD (20 miles from Columbia, MD)
- 1 day ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Pasadena, MD (20 miles from Columbia, MD)
- 1 day ago
- Pasadena, MD (20 miles from Columbia, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Associate, Business Insurance
- Hunt Valley, MD (22 miles from Columbia, MD)
- 2 days ago
- Hunt Valley, MD (22 miles from Columbia, MD)
- 2 days ago
Learn more about what makes us different and how you can make your mark as a Customer Service Associate at Marsh McLennan Agency (MMA)....
Demographic Data for Columbia, MD
Moving to Columbia, MD? Find some basic demographic data about Columbia, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Columbia, MD
Highest Education Level
Customer Services in Columbia, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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