Customer Service Jobs in Curtis Bay, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 67 Jobs

Loss Prevention Customer Service Associate

  • Randallstown, MD (17 miles from Curtis Bay, MD)
  • 1 day ago
  • Randallstown, MD (17 miles from Curtis Bay, MD)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Representative

  • Annapolis, MD (14 miles from Curtis Bay, MD)
  • 1 day ago
  • Annapolis, MD (14 miles from Curtis Bay, MD)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Cockeysville, MD (20 miles from Curtis Bay, MD)
  • 1 day ago
  • Cockeysville, MD (20 miles from Curtis Bay, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Retail Customer Service Supervisor

  • Towson, MD (13 miles from Curtis Bay, MD)
  • 1 day ago
  • Towson, MD (13 miles from Curtis Bay, MD)
  • 1 day ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Customer Service Associate - Temporary

  • Chester, MD (23 miles from Curtis Bay, MD)
  • 1 day ago
  • Chester, MD (23 miles from Curtis Bay, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Dispensary Associate - Part Time

  • Lutherville, MD (16 miles from Curtis Bay, MD)
  • 2 days ago
  • Lutherville, MD (16 miles from Curtis Bay, MD)
  • 2 days ago

In this role, you will need to be knowledgeable enough to speak to customers about various products and their effects while providing excellent customer service....

Customer Service Representative

  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 3 days ago
  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 3 days ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative, Omnicare

  • Annapolis, MD (14 miles from Curtis Bay, MD)
  • 3 days ago
  • Annapolis, MD (14 miles from Curtis Bay, MD)
  • 3 days ago

Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....

Customer Service Representative-2nd shift

  • Linthicum, MD (5 miles from Curtis Bay, MD)
  • 3 days ago
  • Linthicum, MD (5 miles from Curtis Bay, MD)
  • 3 days ago

This is a full-time customer service position at Roto-Rooters Baltimore area Call Center on the evening shift (until 10:00pm)....

Bilingual Customer Service Representative

  • Linthicum, MD (5 miles from Curtis Bay, MD)
  • 3 days ago
  • Linthicum, MD (5 miles from Curtis Bay, MD)
  • 3 days ago

Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....

Customer Service Representative - Patient Registration

  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 4 days ago
  • Baltimore, MD (6 miles from Curtis Bay, MD)
  • 4 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd

  • Dundalk, MD (5 miles from Curtis Bay, MD)
  • 4 days ago
  • Dundalk, MD (5 miles from Curtis Bay, MD)
  • 4 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Customer Service Associate - Nights/Weekends

  • Towson, MD (13 miles from Curtis Bay, MD)
  • 5 days ago
  • Towson, MD (13 miles from Curtis Bay, MD)
  • 5 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Associate

  • Dundalk, MD (5 miles from Curtis Bay, MD)
  • 5 days ago
  • Dundalk, MD (5 miles from Curtis Bay, MD)
  • 5 days ago

Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...

Customer Service Associate

  • Pasadena, MD (6 miles from Curtis Bay, MD)
  • 5 days ago
  • Pasadena, MD (6 miles from Curtis Bay, MD)
  • 5 days ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Demographic Data for Curtis Bay, MD

Moving to Curtis Bay, MD? Find some basic demographic data about Curtis Bay, MD below.


Local
National
7,368
360
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Curtis Bay, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Curtis Bay, MD offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Curtis Bay, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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