Customer Service Jobs in Edgewater, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Annapolis, MD (4 miles from Edgewater, MD)
- 23 hours ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 23 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Service Supervisor
- Laurel, MD (21 miles from Edgewater, MD)
- 1 day ago
- Laurel, MD (21 miles from Edgewater, MD)
- 1 day ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Associate - Temporary
- Chester, MD (14 miles from Edgewater, MD)
- 1 day ago
- Chester, MD (14 miles from Edgewater, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative, Omnicare
- Annapolis, MD (4 miles from Edgewater, MD)
- 3 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 3 days ago
Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....
Customer Service Representative-2nd shift
- Linthicum, MD (20 miles from Edgewater, MD)
- 3 days ago
- Linthicum, MD (20 miles from Edgewater, MD)
- 3 days ago
This is a full-time customer service position at Roto-Rooters Baltimore area Call Center on the evening shift (until 10:00pm)....
Bilingual Customer Service Representative
- Linthicum, MD (20 miles from Edgewater, MD)
- 3 days ago
- Linthicum, MD (20 miles from Edgewater, MD)
- 3 days ago
Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....
- Adelphi, MD (23 miles from Edgewater, MD)
- 3 days ago
- Adelphi, MD (23 miles from Edgewater, MD)
- 3 days ago
Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...
Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd
- Dundalk, MD (23 miles from Edgewater, MD)
- 4 days ago
- Dundalk, MD (23 miles from Edgewater, MD)
- 4 days ago
Customer service representatives, technicians, managers, and many more positions are available across the country....
- Dundalk, MD (23 miles from Edgewater, MD)
- 5 days ago
- Dundalk, MD (23 miles from Edgewater, MD)
- 5 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
- Pasadena, MD (14 miles from Edgewater, MD)
- 5 days ago
- Pasadena, MD (14 miles from Edgewater, MD)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
LP Customer Service Associate II
- Annapolis, MD (4 miles from Edgewater, MD)
- 5 days ago
- Annapolis, MD (4 miles from Edgewater, MD)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
- Rock Hall, MD (21 miles from Edgewater, MD)
- 5 days ago
- Rock Hall, MD (21 miles from Edgewater, MD)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Supervisory Customer Experience Associate - Hardlines
- Fort Meade, MD (16 miles from Edgewater, MD)
- 6 days ago
- Fort Meade, MD (16 miles from Edgewater, MD)
- 6 days ago
H-... Supervisory Customer Experience Associate - Hardlines United States - Maryland - Fort Meade Regular Full Time Job Description Oversees associates in the execution of strategies to deliver a...
Customer Service Representative
- Lanham, MD (17 miles from Edgewater, MD)
- 8 days ago
- Lanham, MD (17 miles from Edgewater, MD)
- 8 days ago
service....
- Mitchellville, MD (9 miles from Edgewater, MD)
- 10 days ago
- Mitchellville, MD (9 miles from Edgewater, MD)
- 10 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Demographic Data for Edgewater, MD
Moving to Edgewater, MD? Find some basic demographic data about Edgewater, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Edgewater, MD
Highest Education Level
Customer Services in Edgewater, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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