Customer Service Jobs in Elkton, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Newark, DE (8 miles from Elkton, MD)
- 5 hours ago
- Newark, DE (8 miles from Elkton, MD)
- 5 hours ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Wilmington, DE (19 miles from Elkton, MD)
- 3 days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 3 days ago
Friendly customer service. 100% incoming calls, 1000 calls/day across the department....
Customer Service Representative
- Newark, DE (8 miles from Elkton, MD)
- 4 days ago
- Newark, DE (8 miles from Elkton, MD)
- 4 days ago
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....
Customer Service Representative
- Middletown, DE (14 miles from Elkton, MD)
- 6 days ago
- Middletown, DE (14 miles from Elkton, MD)
- 6 days ago
Customer Service Representative at Dominos in Middletown, Delaware, United States Job Description Now Hiring Customer Service Reps!...
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Pharmacy Customer Service Associate
- Newark, DE (8 miles from Elkton, MD)
- 6 days ago
- Newark, DE (8 miles from Elkton, MD)
- 6 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, DE (8 miles from Elkton, MD)
- 6 days ago
- Newark, DE (8 miles from Elkton, MD)
- 6 days ago
Customer Service Representative to handle incoming calls, take orders and date entry of phone calls and orders....
- Edgemoor, DE (22 miles from Elkton, MD)
- 12 days ago
- Edgemoor, DE (22 miles from Elkton, MD)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Bear, DE (8 miles from Elkton, MD)
- 21 days ago
- Bear, DE (8 miles from Elkton, MD)
- 21 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate- Overnight Shift
- Cecilton, MD (14 miles from Elkton, MD)
- 22 days ago
- Cecilton, MD (14 miles from Elkton, MD)
- 22 days ago
the store including food service, point of sale duties, customer service, general housekeeping, and other related functions....
Customer Care Representative - Career Advancement Opportunities
- Townsend, DE (20 miles from Elkton, MD)
- 22 days ago
- Townsend, DE (20 miles from Elkton, MD)
- 22 days ago
Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service....
Customer Service Representative
- Stanton, DE (14 miles from Elkton, MD)
- 30+ days ago
- Stanton, DE (14 miles from Elkton, MD)
- 30+ days ago
The customer service representative is responsible for providing professional, effective, and efficient customer service for all internal and external customers by using excellent, in-depth knowledge...
Fulltime LP Customer Service Associate II (Wilmington, DE) 552
- Wilmington, DE (19 miles from Elkton, MD)
- 30+ days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 30+ days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Client Service Representative II
- Wilmington, DE (19 miles from Elkton, MD)
- 30+ days ago
- Wilmington, DE (19 miles from Elkton, MD)
- 30+ days ago
This team provides an elite, quality customer service, educational support to their customers on a daily basis....
Sales & Customer Service Associate
- Newark, DE (8 miles from Elkton, MD)
- 30+ days ago
- Newark, DE (8 miles from Elkton, MD)
- 30+ days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Dispensary Associate - Part-Time
- Coatesville, PA (24 miles from Elkton, MD)
- 30+ days ago
- Coatesville, PA (24 miles from Elkton, MD)
- 30+ days ago
Prior experience, preferably in retail and/or customer service area is a plus. Must have prior cash handling experience....
Demographic Data for Elkton, MD
Moving to Elkton, MD? Find some basic demographic data about Elkton, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Elkton, MD
Highest Education Level
Customer Services in Elkton, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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