Customer Service Jobs in Ellicott City, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Amazon Locker+ Customer Service Associate
- Towson, MD (12 miles from Ellicott City, MD)
- 6 hours ago
- Towson, MD (12 miles from Ellicott City, MD)
- 6 hours ago
Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Retail Customer Service Associate
- Baltimore, MD (9 miles from Ellicott City, MD)
- 6 hours ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 6 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 6410 Petrie Way, Baltimore, MD 21237...
Customer Service Representative (Loan Consultant II)
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 14 hours ago
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 14 hours ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
F&I Customer Support Associate or Consultant
- Annapolis, MD (23 miles from Ellicott City, MD)
- 14 hours ago
- Annapolis, MD (23 miles from Ellicott City, MD)
- 14 hours ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
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Customer Service Associate - Temporary
- Bowie, MD (19 miles from Ellicott City, MD)
- 1 day ago
- Bowie, MD (19 miles from Ellicott City, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Fort Meade, MD (12 miles from Ellicott City, MD)
- 2 days ago
- Fort Meade, MD (12 miles from Ellicott City, MD)
- 2 days ago
H-... Customer Experience Associate United States - Maryland - Fort Meade Intermittent 5100PB1-03 Customer Experience Associate Job Description Responsible for driving the customer experience...
Customer Service Representative
- Baltimore, MD (9 miles from Ellicott City, MD)
- 2 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 2 days ago
service process Prepare correspondence and presentations Requirements Customer Service Representative Minimum of 2 years customer service experience required If you are an experienced, safe worker,...
Customer Service Representative BWI
- Hanover, MD (7 miles from Ellicott City, MD)
- 2 days ago
- Hanover, MD (7 miles from Ellicott City, MD)
- 2 days ago
service skills....
- Hampstead, MD (24 miles from Ellicott City, MD)
- 2 days ago
- Hampstead, MD (24 miles from Ellicott City, MD)
- 2 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Client Service Representative - PT - 5364
- Bowie, MD (19 miles from Ellicott City, MD)
- 2 days ago
- Bowie, MD (19 miles from Ellicott City, MD)
- 2 days ago
One year related experience required with customer service preferred....
Customer Service Representative (Loan Consultant II)
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 3 days ago
- Glen Burnie, MD (13 miles from Ellicott City, MD)
- 3 days ago
BASIC REQUIREMENTS: High School Diploma or GED from accredited institution 2-4 plus years consumer finance or related experience Cash handling; computer skills; customer service skills Ability to work...
Pharmacy Customer Service Associate
- Catonsville, MD (2 miles from Ellicott City, MD)
- 3 days ago
- Catonsville, MD (2 miles from Ellicott City, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Admin Customer Care Representative
- Hyattsville, MD (23 miles from Ellicott City, MD)
- 3 days ago
- Hyattsville, MD (23 miles from Ellicott City, MD)
- 3 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Storage Customer Service Representative
- Baltimore, MD (9 miles from Ellicott City, MD)
- 4 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 4 days ago
U-Haul is in search of friendly, motivated people for the position of Storage Customer Service Representative....
Customer Service Representative - 2nd Shift - Part-Time
- Baltimore, MD (9 miles from Ellicott City, MD)
- 4 days ago
- Baltimore, MD (9 miles from Ellicott City, MD)
- 4 days ago
What youll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer service experience Strong computer, typing and 10-key skills Experience with Microsoft...
Demographic Data for Ellicott City, MD
Moving to Ellicott City, MD? Find some basic demographic data about Ellicott City, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Ellicott City, MD
Highest Education Level
Customer Services in Ellicott City, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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