Customer Service Jobs in Fort Washington, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - FT
- Arlington, VA (10 miles from Fort Washington, MD)
- 2 days ago
- Arlington, VA (10 miles from Fort Washington, MD)
- 2 days ago
service....
Customer Service Associate - Temporary
- Washington, DC (9 miles from Fort Washington, MD)
- 3 hours ago
- Washington, DC (9 miles from Fort Washington, MD)
- 3 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Service Associate
- Waldorf, MD (12 miles from Fort Washington, MD)
- 17 hours ago
- Waldorf, MD (12 miles from Fort Washington, MD)
- 17 hours ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 2365 Crain Hwy, Waldorf, MD 20601...
Customer Service Representative Entry Level
- Alexandria, VA (5 miles from Fort Washington, MD)
- 1 day ago
- Alexandria, VA (5 miles from Fort Washington, MD)
- 1 day ago
We're seeking entry-level Customer Service Representatives who are enthusiastic, outgoing, and eager to build a rewarding career....
F&I Customer Support Associate or Consultant
- Washington, DC (9 miles from Fort Washington, MD)
- 1 day ago
- Washington, DC (9 miles from Fort Washington, MD)
- 1 day ago
the Customer Service area OR + High School Diploma or Equivalent and 3 or more years of experience in the Customer Service area AND + Experience with Microsoft Office Preferred Qualifications: + Minimum...
Customer Service Associate - Temporary
- District Heights, MD (9 miles from Fort Washington, MD)
- 2 days ago
- District Heights, MD (9 miles from Fort Washington, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Experience Associate - Jewelry/Giftware
- Fort Belvoir, VA (8 miles from Fort Washington, MD)
- 3 days ago
- Fort Belvoir, VA (8 miles from Fort Washington, MD)
- 3 days ago
H-... Customer Experience Associate - Jewelry/Giftware United States - Virginia - Fort Belvoir Regular Part Time Job Description Responsible for driving the customer experience through proactive...
Customer Service Representative
- La Plata, MD (16 miles from Fort Washington, MD)
- 3 days ago
- La Plata, MD (16 miles from Fort Washington, MD)
- 3 days ago
Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues....
Client Service Representative - PT - 5364
- Bowie, MD (21 miles from Fort Washington, MD)
- 3 days ago
- Bowie, MD (21 miles from Fort Washington, MD)
- 3 days ago
One year related experience required with customer service preferred....
- Lake Ridge, VA (17 miles from Fort Washington, MD)
- 3 days ago
- Lake Ridge, VA (17 miles from Fort Washington, MD)
- 3 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Representative
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 3 days ago
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Pharmacy Customer Service Associate
- Falls Church, VA (11 miles from Fort Washington, MD)
- 3 days ago
- Falls Church, VA (11 miles from Fort Washington, MD)
- 3 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Supervisory Customer Experience Associate- Checkout/ Cust Serv
- Fort Belvoir, VA (8 miles from Fort Washington, MD)
- 4 days ago
- Fort Belvoir, VA (8 miles from Fort Washington, MD)
- 4 days ago
H-... Supervisory Customer Experience Associate- Checkout/ Cust Serv United States - Virginia - Fort Belvoir Regular Part Time Job Description Oversees associates in the execution of strategies to...
Admin Customer Care Representative
- Hyattsville, MD (13 miles from Fort Washington, MD)
- 4 days ago
- Hyattsville, MD (13 miles from Fort Washington, MD)
- 4 days ago
Provide excellent customer service to both internal and external customers. Enhance customer loyalty through engagement via phone and email....
Customer Service Representative
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 4 days ago
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 4 days ago
The Customer Service Representative regularly communicates with internal and external customers of HomeTeam Pest Defense....
Demographic Data for Fort Washington, MD
Moving to Fort Washington, MD? Find some basic demographic data about Fort Washington, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fort Washington, MD
Highest Education Level
Customer Services in Fort Washington, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Wellness
- Complaint Resolution
- Cashier Skills
- Forklift
- Customer Satisfaction
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Friendliness
- Driving
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Multitasking
- Policy Development
- Teamwork
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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