Customer Service Jobs in Fort Washington, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Pharmacy Customer Service Associate
- Annandale, VA (12 miles from Fort Washington, MD)
- 6 hours ago
- Annandale, VA (12 miles from Fort Washington, MD)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Takoma Park, MD (15 miles from Fort Washington, MD)
- 6 hours ago
- Takoma Park, MD (15 miles from Fort Washington, MD)
- 6 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Loss Prevention Customer Service Associate II
- Landover, MD (13 miles from Fort Washington, MD)
- 1 day ago
- Landover, MD (13 miles from Fort Washington, MD)
- 1 day ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Retail Customer Service Associate
- Washington, DC (9 miles from Fort Washington, MD)
- 1 day ago
- Washington, DC (9 miles from Fort Washington, MD)
- 1 day ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Energetic and Positive Customer Service Representative
- Lorton, VA (12 miles from Fort Washington, MD)
- 1 day ago
- Lorton, VA (12 miles from Fort Washington, MD)
- 1 day ago
We take pride in providing the highest level of customer service and thrive to give 100% homeowner satisfaction consistently. We are an A+ rated company with BBB, Washington Consumers Check Book....
Automotive Customer Service Representative
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 1 day ago
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 1 day ago
Automotive Customer Service Advisor - starting at $15.00/hr. plus incentives! Full Time and Part Time Increase your wages through completion of in house, paid training No experience necessary!...
Dispatcher/Customer Service Representative - Part time
- Upper Marlboro, MD (12 miles from Fort Washington, MD)
- 1 day ago
- Upper Marlboro, MD (12 miles from Fort Washington, MD)
- 1 day ago
Key Requirements High School diploma or equivalent At least one year experience in a high-volume dispatch & customer service role Customer service/Communication/Collaboration skills Ability to prioritize...
Customer Service Representative
- Ft Belvoir, VA (8 miles from Fort Washington, MD)
- 2 days ago
- Ft Belvoir, VA (8 miles from Fort Washington, MD)
- 2 days ago
Tyto Athene is searching for a Customer Service Representative to support our Fort Belvoir location....
Customer Service Representative (Part Time)
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 2 days ago
- Woodbridge, VA (16 miles from Fort Washington, MD)
- 2 days ago
Join us and grow your career with our retail team as a Customer Service Representative....
- Arlington, VA (10 miles from Fort Washington, MD)
- 2 days ago
- Arlington, VA (10 miles from Fort Washington, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Arlington, VA (10 miles from Fort Washington, MD)
- 3 days ago
- Arlington, VA (10 miles from Fort Washington, MD)
- 3 days ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
- Dumfries, VA (20 miles from Fort Washington, MD)
- 4 days ago
- Dumfries, VA (20 miles from Fort Washington, MD)
- 4 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Veterinary Client Service Representative
- Bowie, MD (21 miles from Fort Washington, MD)
- 5 days ago
- Bowie, MD (21 miles from Fort Washington, MD)
- 5 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative Oldtown
- Alexandria, VA (5 miles from Fort Washington, MD)
- 5 days ago
- Alexandria, VA (5 miles from Fort Washington, MD)
- 5 days ago
un ***Customer Service Representative ***Oldtown*** (City Alexandria) 1-800-Plumber+Air of Alexandria image 1 of 1 N....
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
Demographic Data for Fort Washington, MD
Moving to Fort Washington, MD? Find some basic demographic data about Fort Washington, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Customer Service Jobs in Fort Washington, MD
Highest Education Level
Customer Services in Fort Washington, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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