Customer Service Jobs in Gambrills, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 85 Jobs

Customer Service Associate

  • Hanover, MD (10 miles from Gambrills, MD)
  • 8 hours ago
  • Hanover, MD (10 miles from Gambrills, MD)
  • 8 hours ago

Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...

Part Time Customer Service Sales Associate

  • Hanover, MD (10 miles from Gambrills, MD)
  • 8 hours ago
  • Hanover, MD (10 miles from Gambrills, MD)
  • 8 hours ago

The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....

Customer Service Representative

  • Baltimore, MD (18 miles from Gambrills, MD)
  • 8 hours ago
  • Baltimore, MD (18 miles from Gambrills, MD)
  • 8 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Elkridge, MD (12 miles from Gambrills, MD)
  • 8 hours ago
  • Elkridge, MD (12 miles from Gambrills, MD)
  • 8 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Baltimore, MD (18 miles from Gambrills, MD)
  • 17 hours ago
  • Baltimore, MD (18 miles from Gambrills, MD)
  • 17 hours ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Customer Care Representative (Remote)

  • Washington, DC (21 miles from Gambrills, MD)
  • 1 day ago
  • Washington, DC (21 miles from Gambrills, MD)
  • 1 day ago

Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...

Remote Work

Customer Service Associate - Temporary

  • Catonsville, MD (17 miles from Gambrills, MD)
  • 2 days ago
  • Catonsville, MD (17 miles from Gambrills, MD)
  • 2 days ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Dinner/Close Shift

  • Columbia, MD (16 miles from Gambrills, MD)
  • 4 days ago
  • Columbia, MD (16 miles from Gambrills, MD)
  • 4 days ago

As the name suggests, your main priority is to provide great customer service....

Customer Service Representative

  • Elkridge, MD (12 miles from Gambrills, MD)
  • 4 days ago
  • Elkridge, MD (12 miles from Gambrills, MD)
  • 4 days ago

Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....

Customer Service Representative

  • Rosedale, MD (23 miles from Gambrills, MD)
  • 4 days ago
  • Rosedale, MD (23 miles from Gambrills, MD)
  • 4 days ago

Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...

Retail Customer Service Associate

  • Oxon Hill, MD (23 miles from Gambrills, MD)
  • 4 days ago
  • Oxon Hill, MD (23 miles from Gambrills, MD)
  • 4 days ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Success Representative (Spanish Bilingual)

  • Washington, DC (21 miles from Gambrills, MD)
  • 5 days ago
  • Washington, DC (21 miles from Gambrills, MD)
  • 5 days ago

Customer Success Representative (Spanish Bilingual) Pearson - 3.7 Washington, DC Job Details $21.63 an hour 7 hours ago Qualifications Bilingual Spanish English Mid-level Communication skills Full...

Client Service Representative

  • Columbia, MD (16 miles from Gambrills, MD)
  • 5 days ago
  • Columbia, MD (16 miles from Gambrills, MD)
  • 5 days ago

The Client Service Representative is the pivot around which the hospital operates and is responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding...

Customer Service Representative Part Time

  • New Carrollton, MD (13 miles from Gambrills, MD)
  • 6 days ago
  • New Carrollton, MD (13 miles from Gambrills, MD)
  • 6 days ago

Customer Service Representative For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices....

Dispensary Associate (Part-Time) - Health For Life (Bethesda)

  • Bethesda, MD (23 miles from Gambrills, MD)
  • 6 days ago
  • Bethesda, MD (23 miles from Gambrills, MD)
  • 6 days ago

Who We Are: iAnthus Capital Management is a multi-state operator, encompassing the full spectrum of cannabis enterprises, from cultivation to processing to retailing. Cannabis will be the next...

Demographic Data for Gambrills, MD

Moving to Gambrills, MD? Find some basic demographic data about Gambrills, MD below.


Local
National
13,970
488
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Title Synonyms

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Salary for Customer Service Jobs in Gambrills, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gambrills, MD offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.2%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gambrills, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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