Customer Service Jobs in Gambrills, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 91 Jobs

Retail Customer Service Supervisor

  • Laurel, MD (12 miles from Gambrills, MD)
  • 3 hours ago
  • Laurel, MD (12 miles from Gambrills, MD)
  • 3 hours ago

Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....

Pharmacy Customer Service Associate

  • Washington, DC (21 miles from Gambrills, MD)
  • 4 hours ago
  • Washington, DC (21 miles from Gambrills, MD)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Associate - Temporary

  • Chester, MD (21 miles from Gambrills, MD)
  • 4 hours ago
  • Chester, MD (21 miles from Gambrills, MD)
  • 4 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Technical Support Specialist/Customer Service Representative Remote WFH

  • Arlington, VA (24 miles from Gambrills, MD)
  • 12 hours ago
  • Arlington, VA (24 miles from Gambrills, MD)
  • 12 hours ago

We are currently seeking a talented Technical Support Specialist/Customer Service Representative to join our team on a full-time basis....

Remote Work

Retail Customer Service Associate

  • Washington, DC (21 miles from Gambrills, MD)
  • 16 hours ago
  • Washington, DC (21 miles from Gambrills, MD)
  • 16 hours ago

This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....

Customer Service Associate

  • Clarksville, MD (19 miles from Gambrills, MD)
  • 1 day ago
  • Clarksville, MD (19 miles from Gambrills, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Washington, DC (21 miles from Gambrills, MD)
  • 1 day ago
  • Washington, DC (21 miles from Gambrills, MD)
  • 1 day ago

Responsible for network and training opportunities and providing technical support to promote growth and assistclients in facing business challenges.Provide outreach to prospective clients.Oversee...

Customer Service Representative

  • Baltimore, MD (18 miles from Gambrills, MD)
  • 1 day ago
  • Baltimore, MD (18 miles from Gambrills, MD)
  • 1 day ago

The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....

Customer Service Representative, Omnicare

  • Annapolis, MD (6 miles from Gambrills, MD)
  • 1 day ago
  • Annapolis, MD (6 miles from Gambrills, MD)
  • 1 day ago

Required Qualifications : 6+ months experience in customer service and a high-volume environment. 6+ months experience using Microsoft Office, specifically Outlook, Word and Excel....

Customer Service Representative-2nd shift

  • Linthicum, MD (12 miles from Gambrills, MD)
  • 2 days ago
  • Linthicum, MD (12 miles from Gambrills, MD)
  • 2 days ago

This is a full-time customer service position at Roto-Rooters Baltimore area Call Center on the evening shift (until 10:00pm)....

Bilingual Customer Service Representative

  • Linthicum, MD (12 miles from Gambrills, MD)
  • 2 days ago
  • Linthicum, MD (12 miles from Gambrills, MD)
  • 2 days ago

Join us as a bilingual (English/Spanish) Customer Service Representative. As a member of our call center team, youll ensure Roto-Rooters customers feel confident and cared for....

Customer Service Associate

  • Adelphi, MD (16 miles from Gambrills, MD)
  • 2 days ago
  • Adelphi, MD (16 miles from Gambrills, MD)
  • 2 days ago

Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety...

Customer Service Representative - Patient Registration

  • Baltimore, MD (18 miles from Gambrills, MD)
  • 3 days ago
  • Baltimore, MD (18 miles from Gambrills, MD)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service & Retail Front Desk Associate - Store #71 - 790 Merritt Blvd

  • Dundalk, MD (18 miles from Gambrills, MD)
  • 3 days ago
  • Dundalk, MD (18 miles from Gambrills, MD)
  • 3 days ago

Customer service representatives, technicians, managers, and many more positions are available across the country....

Retail Customer Service Team Member-8

  • Washington, DC (21 miles from Gambrills, MD)
  • 3 days ago
  • Washington, DC (21 miles from Gambrills, MD)
  • 3 days ago

Store - DC-SILVER SPRING, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for....

Demographic Data for Gambrills, MD

Moving to Gambrills, MD? Find some basic demographic data about Gambrills, MD below.

Local
National
13,970
488
Medium/Sm

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Udemy
Customer Service
Customer service isn't limited to being polite to your customers - it's a pivotal factor of business operations that has a direct impact on how your company is viewed in the public eye let alone...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Gambrills, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Gambrills, MD offer the following education background
High School or GED
35.4%
Bachelor's Degree
25.0%
Associate's Degree
15.6%
Vocational Degree or Certification
12.0%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Gambrills, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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