Customer Service Jobs in Goldsboro, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Remote
- Dover, DE (19 miles from Goldsboro, MD)
- 1 day ago
- Dover, DE (19 miles from Goldsboro, MD)
- 1 day ago
**Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and...
Remote Work- Bridgeville, DE (23 miles from Goldsboro, MD)
- 6 days ago
- Bridgeville, DE (23 miles from Goldsboro, MD)
- 6 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Smyrna, DE (22 miles from Goldsboro, MD)
- 7 days ago
- Smyrna, DE (22 miles from Goldsboro, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
- Rock Hall, MD (23 miles from Goldsboro, MD)
- 7 days ago
- Rock Hall, MD (23 miles from Goldsboro, MD)
- 7 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Easton, MD (20 miles from Goldsboro, MD)
- 9 days ago
- Easton, MD (20 miles from Goldsboro, MD)
- 9 days ago
Detailed-oriented with strong technical and customer service skills. Ability to demonstrate analytical skills and independent problem solving with a variety of variables....
Customer Service Representative 1
- Dover, DE (19 miles from Goldsboro, MD)
- 11 days ago
- Dover, DE (19 miles from Goldsboro, MD)
- 11 days ago
The Inductors Division of Vishay is currently seeking applicants for a full-time Customer Service Representative....
Retail Customer Service Supervisor
- Easton, MD (20 miles from Goldsboro, MD)
- 14 days ago
- Easton, MD (20 miles from Goldsboro, MD)
- 14 days ago
Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too....
Customer Service Representative
- Dover, DE (19 miles from Goldsboro, MD)
- 18 days ago
- Dover, DE (19 miles from Goldsboro, MD)
- 18 days ago
Our CSR's are the pivot around which the hospital operates and are responsible for: Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets...
Retail Customer Service Specialist
- Easton, MD (20 miles from Goldsboro, MD)
- 23 days ago
- Easton, MD (20 miles from Goldsboro, MD)
- 23 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
Customer Service Representative
- Dover, DE (19 miles from Goldsboro, MD)
- 24 days ago
- Dover, DE (19 miles from Goldsboro, MD)
- 24 days ago
Summary: Under the direction of the Customer Service Supervisor/Lead, the Customer Service Representative will be responsible for quality service and providing accurate information to customers....
Sales & Customer Service Associate
- Dover, DE (19 miles from Goldsboro, MD)
- 26 days ago
- Dover, DE (19 miles from Goldsboro, MD)
- 26 days ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
- Milford, DE (24 miles from Goldsboro, MD)
- 30+ days ago
- Milford, DE (24 miles from Goldsboro, MD)
- 30+ days ago
Performs a variety of customer service and business office functions for a Southern States agronomy, farm supply, member co-op, and/or petroleum location....
Retail Customer Service Associate
- Dover, DE (19 miles from Goldsboro, MD)
- 30+ days ago
- Dover, DE (19 miles from Goldsboro, MD)
- 30+ days ago
Customer Service, Retail experience including operating front end equipment (for example, cash register), Working with mobile retail applications Primary Location... 1572 N DUPONT HWY, DOVER, DE 19901...
Customer Service Associate Representative
- Marydel, MD (8 miles from Goldsboro, MD)
- 30+ days ago
- Marydel, MD (8 miles from Goldsboro, MD)
- 30+ days ago
Service tasks.Performs simple data entry, sorts requests, and maintains files.Understands simple instructions and procedures.Performs Customer Service duties under direct instruction and close supervision.Work...
Remote WorkCustomer Service Representative
- Dover, DE (19 miles from Goldsboro, MD)
- 90+ days ago
- Dover, DE (19 miles from Goldsboro, MD)
- 90+ days ago
Return to Job Search Customer Service Representative Are you a people person? Do you love helping others?...
Demographic Data for Goldsboro, MD
Moving to Goldsboro, MD? Find some basic demographic data about Goldsboro, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Goldsboro, MD
Highest Education Level
Customer Services in Goldsboro, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Wellness
- Cashier Skills
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Filing
- Sales
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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