Customer Service Jobs in Greenbelt, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Remote Full Time
- Baltimore, MD (24 miles from Greenbelt, MD)
- 7 hours ago
- Baltimore, MD (24 miles from Greenbelt, MD)
- 7 hours ago
Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Remote Work- Gambrills, MD (11 miles from Greenbelt, MD)
- 21 hours ago
- Gambrills, MD (11 miles from Greenbelt, MD)
- 21 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Gambrills, MD (11 miles from Greenbelt, MD)
- 22 hours ago
- Gambrills, MD (11 miles from Greenbelt, MD)
- 22 hours ago
As the name suggests, your main priority is to provide great customer service....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Arlington, VA (14 miles from Greenbelt, MD)
- 1 day ago
- Arlington, VA (14 miles from Greenbelt, MD)
- 1 day ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
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Pharmacy Customer Service Associate
- McLean, VA (16 miles from Greenbelt, MD)
- 1 day ago
- McLean, VA (16 miles from Greenbelt, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Arnold, MD (20 miles from Greenbelt, MD)
- 1 day ago
- Arnold, MD (20 miles from Greenbelt, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Bowie, MD (7 miles from Greenbelt, MD)
- 3 days ago
- Bowie, MD (7 miles from Greenbelt, MD)
- 3 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative Oldtown
- Alexandria, VA (16 miles from Greenbelt, MD)
- 3 days ago
- Alexandria, VA (16 miles from Greenbelt, MD)
- 3 days ago
un ***Customer Service Representative ***Oldtown*** (City Alexandria) 1-800-Plumber+Air of Alexandria image 1 of 1 N....
Customer Service Representative
- Fort Washington, MD (18 miles from Greenbelt, MD)
- 3 days ago
- Fort Washington, MD (18 miles from Greenbelt, MD)
- 3 days ago
Superb customer service skills and professionalism with a strong ability to diffuse customer concerns....
Customer Service Representative
- Washington, DC (11 miles from Greenbelt, MD)
- 3 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 3 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- McLean, VA (16 miles from Greenbelt, MD)
- 4 days ago
- McLean, VA (16 miles from Greenbelt, MD)
- 4 days ago
Be part of an amazing story Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and traditionsabout...
Customer Service Representative
- Baltimore, MD (24 miles from Greenbelt, MD)
- 4 days ago
- Baltimore, MD (24 miles from Greenbelt, MD)
- 4 days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Customer Service Representative
- Washington, DC (11 miles from Greenbelt, MD)
- 4 days ago
- Washington, DC (11 miles from Greenbelt, MD)
- 4 days ago
Apply Description John Marshall Bank has an immediate opening for a Customer Service Representative to join our team of qualified banking professionals at our Washington, D.C. Branch location....
Remote Customer Service Representative
- Arlington, VA (14 miles from Greenbelt, MD)
- 4 days ago
- Arlington, VA (14 miles from Greenbelt, MD)
- 4 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkRetail Customer Service Representative/Cashier
- Rockville, MD (15 miles from Greenbelt, MD)
- 4 days ago
- Rockville, MD (15 miles from Greenbelt, MD)
- 4 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Demographic Data for Greenbelt, MD
Moving to Greenbelt, MD? Find some basic demographic data about Greenbelt, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Greenbelt, MD
Highest Education Level
Customer Services in Greenbelt, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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