Customer Service Jobs in Greenbelt, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
- Hanover, MD (14 miles from Greenbelt, MD)
- 9 hours ago
- Hanover, MD (14 miles from Greenbelt, MD)
- 9 hours ago
Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...
Part Time Customer Service Sales Associate
- Hanover, MD (14 miles from Greenbelt, MD)
- 9 hours ago
- Hanover, MD (14 miles from Greenbelt, MD)
- 9 hours ago
The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....
Loss Prevention Customer Service Associate II
- Rockville, MD (15 miles from Greenbelt, MD)
- 9 hours ago
- Rockville, MD (15 miles from Greenbelt, MD)
- 9 hours ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Customer Service Representative
- Baltimore, MD (24 miles from Greenbelt, MD)
- 9 hours ago
- Baltimore, MD (24 miles from Greenbelt, MD)
- 9 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
- Elkridge, MD (15 miles from Greenbelt, MD)
- 9 hours ago
- Elkridge, MD (15 miles from Greenbelt, MD)
- 9 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Baltimore, MD (24 miles from Greenbelt, MD)
- 18 hours ago
- Baltimore, MD (24 miles from Greenbelt, MD)
- 18 hours ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Representative - Vienna Branch
- Vienna, VA (20 miles from Greenbelt, MD)
- 22 hours ago
- Vienna, VA (20 miles from Greenbelt, MD)
- 22 hours ago
SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...
Customer Care Representative (Remote)
- Washington, DC (11 miles from Greenbelt, MD)
- 1 day ago
- Washington, DC (11 miles from Greenbelt, MD)
- 1 day ago
Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...
Remote Work- Alexandria, VA (16 miles from Greenbelt, MD)
- 2 days ago
- Alexandria, VA (16 miles from Greenbelt, MD)
- 2 days ago
We are looking for individual to work as a Customer Service Agent at a car rental Agency. Must have valid driver license Over 21 Customer service skill is a key Must have flexible schedule....
Retail Customer Service Representative/Cashier
- Rockville, MD (15 miles from Greenbelt, MD)
- 2 days ago
- Rockville, MD (15 miles from Greenbelt, MD)
- 2 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Associate - Temporary
- Catonsville, MD (19 miles from Greenbelt, MD)
- 2 days ago
- Catonsville, MD (19 miles from Greenbelt, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Retail Customer Experience Associate, Tysons Corner Center - Full Time
- McLean, VA (16 miles from Greenbelt, MD)
- 3 days ago
- McLean, VA (16 miles from Greenbelt, MD)
- 3 days ago
Be part of an amazing story. Macys is more than just a store. Were a story. One thats captured the hearts and minds of America for more than 160 years. A story about innovations and...
Customer Service Associate - Dinner/Close Shift
- Columbia, MD (13 miles from Greenbelt, MD)
- 4 days ago
- Columbia, MD (13 miles from Greenbelt, MD)
- 4 days ago
As the name suggests, your main priority is to provide great customer service....
Customer Service Representative
- Elkridge, MD (15 miles from Greenbelt, MD)
- 4 days ago
- Elkridge, MD (15 miles from Greenbelt, MD)
- 4 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Retail Customer Service Associate
- Oxon Hill, MD (15 miles from Greenbelt, MD)
- 4 days ago
- Oxon Hill, MD (15 miles from Greenbelt, MD)
- 4 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Demographic Data for Greenbelt, MD
Moving to Greenbelt, MD? Find some basic demographic data about Greenbelt, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Greenbelt, MD
Highest Education Level
Customer Services in Greenbelt, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reimbursement
- Reception
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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