Customer Service Jobs in Hagerstown, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- Fil-Tec, Inc.
- Smithsburg, MD (7 miles from Hagerstown, MD)
- 14 days ago
- Fil-Tec, Inc.
- Smithsburg, MD (7 miles from Hagerstown, MD)
- 14 days ago
., as a Customer Service Representative! We are looking for a dedicated individual with a passion for providing exceptional customer service....
Customer Service Representative
- Dulles, VA (21 miles from Hagerstown, MD)
- 1 day ago
- Dulles, VA (21 miles from Hagerstown, MD)
- 1 day ago
At least 3 years of Customer Service experience. Pay and Benefits The pay range for this position is $23.00 - $26.00/hr....
Sales & Customer Service Associate
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 day ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 1 day ago
service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients...
Administrative Assistant / Customer Service Representative
- Frederick, MD (23 miles from Hagerstown, MD)
- 3 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 3 days ago
We are a locally owned automotive repair shop seeking an organized and detail-oriented Administrative Assistant / Customer Service Representative to join our team....
Customer Service Representative (Dispatcher)
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 4 days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 4 days ago
Cross-train in other functions within the Customer Service & Transportation Team and provides backup to other team members as required....
141 - Myersville - Customer Service Representative
- Myersville, MD (10 miles from Hagerstown, MD)
- 4 days ago
- Myersville, MD (10 miles from Hagerstown, MD)
- 4 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
143 - Hagerstown - Customer Service Representative
- Hagerstown, MD
- 4 days ago
- Hagerstown, MD
- 4 days ago
Experience: A minimum of two (2) years customer service experience in related positions normally required.,....
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 5 days ago
- Martinsburg, WV (17 miles from Hagerstown, MD)
- 5 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Temporary
- Brunswick, MD (22 miles from Hagerstown, MD)
- 12 days ago
- Brunswick, MD (22 miles from Hagerstown, MD)
- 12 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative - 55024_cp
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 13 days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 13 days ago
Customer Service Representative - 55024_cp DESCRIPTION/RESPONSIBILITIES: Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient...
- Brunswick, MD (22 miles from Hagerstown, MD)
- 13 days ago
- Brunswick, MD (22 miles from Hagerstown, MD)
- 13 days ago
Overview Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...
Retail Customer Service Associate
- Frederick, MD (23 miles from Hagerstown, MD)
- 18 days ago
- Frederick, MD (23 miles from Hagerstown, MD)
- 18 days ago
This customer service focused team member is knowledgeable in all areas of the Store's business, including print, signs & graphics, and shipping....
Customer Service Representative
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 18 days ago
- Chambersburg, PA (21 miles from Hagerstown, MD)
- 18 days ago
Primary Responsibility : Respond to inquiries, processing orders and handling complaints in a prompt, courteous, and efficient manner. Other responsibilities include greeting visitors, telephone...
- Frederick, MD (16 miles from Hagerstown, MD)
- 45+ days ago
- Frederick, MD (16 miles from Hagerstown, MD)
- 45+ days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate works in support of the store management team to facilitate...
RemX Staffing is hiring Customer Service Representatives....
Demographic Data for Hagerstown, MD
Moving to Hagerstown, MD? Find some basic demographic data about Hagerstown, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hagerstown, MD
Highest Education Level
Customer Services in Hagerstown, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Reading
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Facility Management
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- Texas Alcoholic Beverage Commission Certified
- First In, First Out
- Long-Term Disability
- Associates
- Asset Protection
- Merchandising
- Point-of-Sale System
- Customer Support
- Complaint Resolution
- Cashier Skills
- Wellness
- Customer Satisfaction
- Forklift
- Reimbursement
- Scanning
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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