Customer Service Jobs in Halethorpe, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 79 Jobs

Retail Support Specialist

  • Timonium, MD (13 miles from Halethorpe, MD)
  • 8 hours ago
  • Timonium, MD (13 miles from Halethorpe, MD)
  • 8 hours ago

Provides sales, marketing and service support to an assigned area of the branch network by coordinating events, visiting branches, attending meetings, attending M&T at Work onsite events,...

Client Service Representative

  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 8 hours ago
  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 8 hours ago

Supports other members of the clinic team to ensure smooth client workflow and excellent customer service....

Customer Service Representative

  • Annapolis, MD (18 miles from Halethorpe, MD)
  • 12 hours ago
  • Annapolis, MD (18 miles from Halethorpe, MD)
  • 12 hours ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Customer Experience Associate

  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 17 hours ago
  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 17 hours ago

Role Summary: As our Customer Experience Associate, you'll be the first point of contact and the lasting impression for our clients and visitors. Your primary role will be to greet, assist, and...

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Annapolis, MD (18 miles from Halethorpe, MD)
  • 18 hours ago
  • Annapolis, MD (18 miles from Halethorpe, MD)
  • 18 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Remote Customer Service Representative

  • Annapolis, MD (18 miles from Halethorpe, MD)
  • 18 hours ago
  • Annapolis, MD (18 miles from Halethorpe, MD)
  • 18 hours ago

Pearl Interactive Network Remote Customer Service Representative in Annapolis , Maryland Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Customer Service Representative

  • Silver Spring, MD (23 miles from Halethorpe, MD)
  • 21 hours ago
  • Silver Spring, MD (23 miles from Halethorpe, MD)
  • 21 hours ago

Service Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals...

Customer Service Representative - Remote in Columbia, MD

  • Columbia, MD (11 miles from Halethorpe, MD)
  • 22 hours ago
  • Columbia, MD (11 miles from Halethorpe, MD)
  • 22 hours ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Remote Work

Customer Service Associate

  • Hanover, MD (5 miles from Halethorpe, MD)
  • 1 day ago
  • Hanover, MD (5 miles from Halethorpe, MD)
  • 1 day ago

Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...

Part Time Customer Service Sales Associate

  • Hanover, MD (5 miles from Halethorpe, MD)
  • 1 day ago
  • Hanover, MD (5 miles from Halethorpe, MD)
  • 1 day ago

The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....

Customer Service Representative

  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 1 day ago
  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Associate

  • Elkridge, MD (4 miles from Halethorpe, MD)
  • 1 day ago
  • Elkridge, MD (4 miles from Halethorpe, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative, Business Insurance

  • Hunt Valley, MD (17 miles from Halethorpe, MD)
  • 1 day ago
  • Hunt Valley, MD (17 miles from Halethorpe, MD)
  • 1 day ago

Learn more about what makes us different and how you can make your mark as a Customer Service Representative at Marsh McLennan Agency (MMA)....

Customer Service Associate - Temporary

  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 1 day ago
  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 1 day ago
  • Baltimore, MD (4 miles from Halethorpe, MD)
  • 1 day ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Demographic Data for Halethorpe, MD

Moving to Halethorpe, MD? Find some basic demographic data about Halethorpe, MD below.


Local
National
35,837
946
Medium

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Title Synonyms

Users interested in this job title also searched for the following job title


Salary for Customer Service Jobs in Halethorpe, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Halethorpe, MD offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Halethorpe, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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