Customer Service Jobs in Hanover, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative - Remote Full Time
- Baltimore, MD (10 miles from Hanover, MD)
- moments ago
- Baltimore, MD (10 miles from Hanover, MD)
- moments ago
Customer Service Representative Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Remote Work- Gambrills, MD (10 miles from Hanover, MD)
- 14 hours ago
- Gambrills, MD (10 miles from Hanover, MD)
- 14 hours ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Associate - Dinner/Close Shift
- Gambrills, MD (10 miles from Hanover, MD)
- 15 hours ago
- Gambrills, MD (10 miles from Hanover, MD)
- 15 hours ago
As the name suggests, your main priority is to provide great customer service....
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Towson, MD (16 miles from Hanover, MD)
- 23 hours ago
- Towson, MD (16 miles from Hanover, MD)
- 23 hours ago
You're dedicated to selling and delivering a customer service experience that is unlike any other....
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Customer Service Associate - Temporary
- Arnold, MD (15 miles from Hanover, MD)
- 1 day ago
- Arnold, MD (15 miles from Hanover, MD)
- 1 day ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Veterinary Client Service Representative
- Bowie, MD (12 miles from Hanover, MD)
- 2 days ago
- Bowie, MD (12 miles from Hanover, MD)
- 2 days ago
Dogs & Cats ER & Specialty in Bowie, MD is hiring a full- time Client Service Representative to join our outstanding team! This position is to join our overnight team! About us Step into an...
Customer Service Representative
- Baltimore, MD (10 miles from Hanover, MD)
- 4 days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 4 days ago
Patient Focus Provide high quality customer service on every call. Display empathy and sensitivity to each patient's individual needs. Always uses courtesy words and shows respect to each patient....
Remote Customer Service Representative
- Elkridge, MD (2 miles from Hanover, MD)
- 4 days ago
- Elkridge, MD (2 miles from Hanover, MD)
- 4 days ago
We have multiple opportunities open for Work From Home Customer Service Representatives. Earn $19.00/hr, ($16.00/hr base plus bonuses) when youre hitting your sales goals....
Remote WorkRetail Customer Service Representative/Cashier
- Rockville, MD (23 miles from Hanover, MD)
- 4 days ago
- Rockville, MD (23 miles from Hanover, MD)
- 4 days ago
We are currently seeking self-motivated, results oriented, full- and part-time RETAIL CUSTOMER SERVICE REPRESENTATIVES/CASHIERS....
Customer Service Representative
- Owings Mills, MD (18 miles from Hanover, MD)
- 4 days ago
- Owings Mills, MD (18 miles from Hanover, MD)
- 4 days ago
Perform other duties as assigned by station management Minimum Qualifications: High school diploma or equivalent Successful completion of certification training program for customer service/emissions...
Customer Service Representative
- Rockville, MD (23 miles from Hanover, MD)
- 4 days ago
- Rockville, MD (23 miles from Hanover, MD)
- 4 days ago
Uphold company standards for customer service excellence and contribute to a positive work culture. Continuously seek opportunities to improve customer service processes and procedures....
Customer Service Representative
- Baltimore, MD (10 miles from Hanover, MD)
- 4 days ago
- Baltimore, MD (10 miles from Hanover, MD)
- 4 days ago
**Customer Service Representative** Stanley Access Technologies seeks a self-motivated, results-driven team player to fill a remote Customer Service Representative position....
Customer Service Representative
- Elkridge, MD (2 miles from Hanover, MD)
- 4 days ago
- Elkridge, MD (2 miles from Hanover, MD)
- 4 days ago
Minimum of 1-year experience in a customer service role or retail sales experience. Must have ability to resolve problems quickly and professionally....
Retatil Loss Prevention Customer Service Associate II (PT 10-15 Hours)
- Nottingham, MD (19 miles from Hanover, MD)
- 5 days ago
- Nottingham, MD (19 miles from Hanover, MD)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Loss Prevention Customer Service Associate
- Owings Mills, MD (18 miles from Hanover, MD)
- 5 days ago
- Owings Mills, MD (18 miles from Hanover, MD)
- 5 days ago
service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...
Demographic Data for Hanover, MD
Moving to Hanover, MD? Find some basic demographic data about Hanover, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Hanover, MD
Highest Education Level
Customer Services in Hanover, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Dispatching
- Reading
- Order Processing
- Call Center Experience
- One Call Resolution
- Payment Processing
- Claims
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Long-Term Disability
- Asset Protection
- Wholesale
- Merchandising
- Customer Support
- Cashier Skills
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Scanning
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Telephone Skills
- Flexibility
- Inventory Management
- Sales
- Policy Development
- Multitasking
- Problem Solving
- Microsoft Office
- Teamwork
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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