Customer Service Jobs in Havre De Grace, MD
Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.
Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.
Customer Service Representative
- White Marsh, MD (17 miles from Havre De Grace, MD)
- moments ago
- White Marsh, MD (17 miles from Havre De Grace, MD)
- moments ago
JOB OVERVIEW: In this position you will provide call center customer service support....
Customer Service Associate - Nights/Weekends
- Newark, DE (23 miles from Havre De Grace, MD)
- 13 hours ago
- Newark, DE (23 miles from Havre De Grace, MD)
- 13 hours ago
As the name suggests, your main priority is to provide great customer service....
Retail Customer Service Specialist
- Bel Air, MD (10 miles from Havre De Grace, MD)
- 2 days ago
- Bel Air, MD (10 miles from Havre De Grace, MD)
- 2 days ago
Serve as primary customer service provider at the front end and liaison between customers and management....
- Phoenix, MD (22 miles from Havre De Grace, MD)
- 2 days ago
- Phoenix, MD (22 miles from Havre De Grace, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
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General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Bear, DE (23 miles from Havre De Grace, MD)
- 2 days ago
- Bear, DE (23 miles from Havre De Grace, MD)
- 2 days ago
Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary : The Customer Service Associate works in support of the store management team to facilitate...
Customer Service Associate - Temporary
- Bear, DE (23 miles from Havre De Grace, MD)
- 2 days ago
- Bear, DE (23 miles from Havre De Grace, MD)
- 2 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Newark, DE (23 miles from Havre De Grace, MD)
- 3 days ago
- Newark, DE (23 miles from Havre De Grace, MD)
- 3 days ago
Customer Service Representative at Home Depot in Newark, Delaware, United States Job Description Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to...
Retail Customer Experience Associate, Mall of Georgia - Full Time
- Joppa, MD (13 miles from Havre De Grace, MD)
- 3 days ago
- Joppa, MD (13 miles from Havre De Grace, MD)
- 3 days ago
Id : REQ_548841, Title : Retail Customer Experience Associate, Mall of Georgia - Full Time, Category : Stores, RequisitionType : Hourly, JobGrade : null, RequisitionId : ...193,...
Customer Service Representative
- Rosedale, MD (23 miles from Havre De Grace, MD)
- 6 days ago
- Rosedale, MD (23 miles from Havre De Grace, MD)
- 6 days ago
Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride...
Customer Service Representative - Christiana Mall
- Newark, DE (23 miles from Havre De Grace, MD)
- 9 days ago
- Newark, DE (23 miles from Havre De Grace, MD)
- 9 days ago
This job is a great fit for someone who is customer obsessed and loves to solve problems. A day in the life Assist customers with a variety of transactions through a seamless and friendly...
Pharmacy Customer Service Associate
- Phoenix, MD (22 miles from Havre De Grace, MD)
- 11 days ago
- Phoenix, MD (22 miles from Havre De Grace, MD)
- 11 days ago
Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....
Customer Service Representative
- Bear, DE (23 miles from Havre De Grace, MD)
- 13 days ago
- Bear, DE (23 miles from Havre De Grace, MD)
- 13 days ago
Providing feedback on the efficiency of the customer service process. Managing a team of junior customer service representatives....
Retail- Customer Service team member/cashier with evening availability
- Bel Air, MD (10 miles from Havre De Grace, MD)
- 18 days ago
- Bel Air, MD (10 miles from Havre De Grace, MD)
- 18 days ago
Store - BALT-BEL AIR, MD Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative I
- Elk Mills, MD (18 miles from Havre De Grace, MD)
- 25 days ago
- Elk Mills, MD (18 miles from Havre De Grace, MD)
- 25 days ago
Understand and maintain Customer Service KPI and communicate to Plant Manager as trained....
Demographic Data for Havre De Grace, MD
Moving to Havre De Grace, MD? Find some basic demographic data about Havre De Grace, MD below.
Customer Service Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Jobs in Havre De Grace, MD
Highest Education Level
Customer Services in Havre De Grace, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service position
- Inbound/Outbound Calling
- English
- Spanish
- Listening
- Order Entry
- Quality Control Inspection
- Dispatching
- Call Center Experience
- One Call Resolution
- Payment Processing
- Food Service Management
- Inbound
- Courteous
- Willingness To Learn
- Dusting
- First In, First Out
- Relationship Management
- Long-Term Disability
- Wholesale
- Asset Protection
- Merchandising
- Customer Support
- Point-of-Sale System
- Complaint Resolution
- Wellness
- Customer Satisfaction
- Cashier Skills
- Scanning
- Reception
- Reimbursement
- Energetic
- Retail
- Customer Relations
- Military Background
- High School Diploma
- Driving
- Friendliness
- Flexibility
- Telephone Skills
- Sales
- Inventory Management
- Filing
- Multitasking
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Problem Solving
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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