Customer Service Jobs in Hyattsville, MD

Customer Service Professionals in the retail industry are responsible for assisting customers with inquiries, complaints, or problems. They interact directly with customers to hear their concerns, solve problems, and provide them with information about products or services. They help to create an environment that fosters customer loyalty and enhances the shopping experience. This often includes processing returns or exchanges, resolving complaints, and ensuring that customers leave satisfied. These professionals may work in a physical store or in a virtual setting, such as a call center or online chat support.

Important skills for a Customer Service Professional in the retail industry include strong communication and problem-solving skills, patience, empathy, and excellent knowledge of the company's products or services. There are also certain certifications that can enhance a professional's credentials in this field, such as the Certified Customer Service Professional (CCSP) and the Professional Customer Service Certification (PCSC). Prior to becoming a Customer Service Professional, individuals may hold roles such as Sales Associate, Cashier, or Store Clerk, where they can gain valuable experience in dealing with customers and understanding the retail environment.

1-15 of 102 Jobs

Customer Service Associate - Temporary

  • Falls Church, VA (12 miles from Hyattsville, MD)
  • 9 hours ago
  • Falls Church, VA (12 miles from Hyattsville, MD)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Pharmacy Customer Service Associate

  • Rockville, MD (15 miles from Hyattsville, MD)
  • 9 hours ago
  • Rockville, MD (15 miles from Hyattsville, MD)
  • 9 hours ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 12 hours ago
  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 12 hours ago

Responsibilities The SP+ Customer Service Representative eEnsures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean....

Remote Customer Service Representative

  • Washington, DC (6 miles from Hyattsville, MD)
  • 18 hours ago
  • Washington, DC (6 miles from Hyattsville, MD)
  • 18 hours ago

Pearl Interactive Network Remote Customer Service Representative in Washington , District Of Columbia Pearl Interactive Network is sourcing Remote Customer Service Representatives....

Remote Work

Apple Specialist - Retail Customer Service and Sales - (Seasonal)

  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 18 hours ago
  • Annapolis, MD (21 miles from Hyattsville, MD)
  • 18 hours ago

You're dedicated to selling and delivering a customer service experience that is unlike any other....

Customer Service Associate

  • Rockville, MD (15 miles from Hyattsville, MD)
  • 21 hours ago
  • Rockville, MD (15 miles from Hyattsville, MD)
  • 21 hours ago

Qualifications of a Retail Customer Service Representative (Cashier): Minimum 1 year cash handling and/or customer service experience Must be able to stand for extended periods of time, climb a ladder...

Customer Service Representative

  • Silver Spring, MD (6 miles from Hyattsville, MD)
  • 21 hours ago
  • Silver Spring, MD (6 miles from Hyattsville, MD)
  • 21 hours ago

Service Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals...

Customer Service Representative - Remote in Columbia, MD

  • Columbia, MD (18 miles from Hyattsville, MD)
  • 22 hours ago
  • Columbia, MD (18 miles from Hyattsville, MD)
  • 22 hours ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Remote Work

Customer Service Associate

  • Hanover, MD (19 miles from Hyattsville, MD)
  • 1 day ago
  • Hanover, MD (19 miles from Hyattsville, MD)
  • 1 day ago

Essential Requirements: High School Diploma or equivalent Passion for customer service with 100% customer focus 2 year of customer service experience Ability to handle multiple tasks and have good organizational...

Part Time Customer Service Sales Associate

  • Hanover, MD (19 miles from Hyattsville, MD)
  • 1 day ago
  • Hanover, MD (19 miles from Hyattsville, MD)
  • 1 day ago

The Part Time Customer Service and Sales Associate consults with customers on their Hertz rental....

Loss Prevention Customer Service Associate II

  • Rockville, MD (15 miles from Hyattsville, MD)
  • 1 day ago
  • Rockville, MD (15 miles from Hyattsville, MD)
  • 1 day ago

service via a Company issued radio Observe and report any suspicious behavior or critical incidents to LP or store management Perform a closing safety sweep of the store with a member of management...

Customer Service Associate

  • Elkridge, MD (20 miles from Hyattsville, MD)
  • 1 day ago
  • Elkridge, MD (20 miles from Hyattsville, MD)
  • 1 day ago

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products....

Customer Service Representative

  • Hyattsville, MD
  • 1 day ago
  • Hyattsville, MD
  • 1 day ago

Our Culture Benefits Career Areas Events Search Jobs Current Associates d jobs Career Assistant The information you provide to the chatbot will be collected to improve your experience. Please read...

Customer Service Representative - Vienna Branch

  • Vienna, VA (15 miles from Hyattsville, MD)
  • 1 day ago
  • Vienna, VA (15 miles from Hyattsville, MD)
  • 1 day ago

SUMMARY- Involves representing the bank as the "Face of Somerset Trust Company" by having the ability to exercise a wide range of decision making control. Employee should understand the culture...

Customer Care Representative (Remote)

  • Washington, DC (6 miles from Hyattsville, MD)
  • 2 days ago
  • Washington, DC (6 miles from Hyattsville, MD)
  • 2 days ago

Who We are. The McQuade Organization is proud to be one of the fastest-growing companies in America. With people nationwide, we are only as strong as the multicultural teams at the heart of our...

Remote Work

Demographic Data for Hyattsville, MD

Moving to Hyattsville, MD? Find some basic demographic data about Hyattsville, MD below.

Local
National
172,167
2,495
Medium/Lg

Customer Service Online Courses and Training Opportunities

iHireRetail curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Coggno
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...
Skillsoft Percipio
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Jobs in Hyattsville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireRetail research efforts.

Highest Education Level

Customer Services in Hyattsville, MD offer the following education background
High School or GED
35.9%
Bachelor's Degree
24.7%
Associate's Degree
15.6%
Vocational Degree or Certification
11.9%
Master's Degree
5.3%
Some College
4.2%
Some High School
1.9%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Services in Hyattsville, MD
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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